Account Manager Sourcing Solutions

As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way.

General Purpose of Job:

The Account Manager, Sourcing Solutions, will partner with cross-functional teams to grow and retain business. This role includes serving as the main client contact (internal and/or external clients), delivering print marketing solutions, supporting pitches, managing supplier partnerships, and driving a smooth, end-to-end sourcing and order-execution process. This role will work closely with Sourcing Solutions leadership to define account level strategies and own the strategy implementation and oversight of the accounts he/she is assigned. The Account Manager will lead a team to assist with the execution of daily projects and supplemental support from the larger Sourcing Solutions team as needed.

Key Responsibilities:

• Build and grow Quad's Sourcing Solutions offering by partnering closely with clients and cross-functional teams.
• Provide clients with innovative ideas, materials expertise, and creative solutions to support their marketing objectives.
• Contribute to retention and incremental growth of assigned accounts assisting with and/or preparing persuasive presentations, accurate estimates, and solution-based proposals.
• Identify, evaluate, and instantiate the onboarding new suppliers, ensuring a strong understanding of their capabilities and alignment with program needs.
• Develop client-facing report outs, ideation decks, and insights and collaborate with suppliers to quote new transactional and program opportunities.
• Maintain proactive communication with internal and external clients, gathering requirements, providing timely updates, and ensuring expectations are met throughout the project lifecycle.
• Manage approved quotes and projects through the order and delivery phases, overseeing supplier production, logistics, and overall client satisfaction for both transactional and program initiatives.
• Assist in overseeing inventory programs for clients, ensuring accuracy, availability, and efficient stock management.
• Participate in client engagements to identify and resolve transactional and program order issues, including involvement in the Quad Client Diagnostic process.
• Collaborate with internal business leaders to expand accounts by introducing new solutions services and identifying new growth opportunities.

Job Requirements:

Education:

• Bachelor's degree in advertising, communications, marketing, or related field required.

Experience:

• 5+ years of experience and a proven track record of working with suppliers across print methods and product categories (In-Store Signage, Direct Mail, Commercial Print, and Print Logistics such as kitting, distribution planning, freight, and inventory/fulfillment).
• 5+ years of experience working with clients on print marketing initiatives (experience in retail, consumer package-goods, apparel, beauty, and consumer services preferred).
• 3+ years of experience purchasing and/or managing large print programs including relevant experience managing resources to deliver print solutions.

Knowledge, Skills & Abilities:

• Demonstrates strong organizational skills to manage multiple tasks and projects efficiently.
• Passionate about offering creative products and solutions to clients.
• Proactive mindset and keeps up with industry and consumer trends to deliver on-point offerings.
• Confident and adept at meeting with suppliers and clients with the ability to solve client issues effectively.
• Excellent communication skills to convey information clearly and effectively.
• Meticulous in providing accurate specifications, pricing, and order quantities.
• Proficiency in using technology to streamline processes.
• Works well with the team and willing to jump in and help deliver for clients.
• Understands the dynamics of being part of a large organization.
• Works at a fast-paced with a sense of urgency to meet the demands of our clients and internal partners.

This position follows a hybrid work model, offering a combination of in-office collaboration and remote work.

We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.
Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
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