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Account Manager

TRITON STONE NEW ORLEANS LLC

Account Manager

Company Overview:


Triton Stone is a family-owned, women-run company based in New Orleans, Louisiana. We now have 31 locations across 17 states, consisting of Slab and Tile Galleries, Fabricator Supply Centers, and Regional Distribution Centers. Triton Stone is the largest importer of Natural Stone in the SE U.S. We have an enthusiastic Team of over 400 rockstars ready to provide an exceptional experience for those building or remodeling with our curated selection of slabs, tools, sinks, and tile. We are committed to providing the highest level of customer service, the best quality products, and the most competitive prices in the market.


Job Duties & Responsibilities:

  • Grow Slab, Sink, and Tile Sales with Assigned Accounts
  • Call on, Service, Grow, and Manage Relationships in all Assigned Fabricator Accounts
  • Develop and Grow Underperforming or New Fabricator Accounts
  • Identify Targets and Gain New Specifications through Growth Channels in Builder, Dealer, and K&B
  • Develop and/or Provide Customers with Specific Product Programs for Slabs (Natural Stone, Quartz), Sinks (Kohler, Blanco, Crescent, etc.), and Tile (Crescent).
  • Manage Customer Sample Programs - Replace and Update Samples and Displays as needed.
  • Respond to Customer Needs, Requests, or Complaints with an Extreme Sense of Urgency
  • Manage Orders and Follow Up on Potential Opportunities (i.e. Holds)
  • Communicate Opportunities with Inside Sales (i.e. Referrals / Walk-ins) and Tool Sales Teams
  • Send a Minimum of two (2) Mailchimp Campaigns Weekly
  • Maintain a Call Log with Notes for Follow-Up, as well as a Lost Sales Log
  • Perform Quarterly Business Review Meetings (in-person) with Top Accounts
  • Maintain a Professional Attitude and Appearance (i.e. Dress Code)
  • Be Solution-Based - Find a way to "YES"
  • WIN! - STAY ASSERTIVE AND BEAT YOUR COMPETITION EVERY DAY...
Requirements & Qualifications:
  • Minimum of 2 Years in Outside Sales
  • Must be an Independent Self-Starter who will Take Initiative and Maintain Professionalism and Flexibility in a Fast-Paced Work Environment.
  • Expertly Skilled in Verbal and Written Communication
  • Excellent Interpersonal, Customer Service, and Negotiation Skills
  • Ability to Retain Information and Develop a Firm Understanding of Triton Stone's Products and Offerings
  • Must be Competitive and Develop Awareness of Competition while Finding Solutions to Win
  • Must be Proficient in Microsoft Office Suite
  • High School or GED Required - Bachelor's Degree or Higher Education is Preferred
  • Valid Driver's License
  • Suitable Vehicle for Transferring Customer Samples, etc.
Position Information:
  • Job Status: Full Time
  • Benefits: Comprehensive Benefit Package including Medical, Dental, Vision, LTD, Life Insurance, Paid Vacation, Holiday Pay, Salary, Commissions, Vehicle Allowance, and Fuel Card

Physical Requirements
  • Ability to Sit and Stand for Long Periods of Time
  • Ability to Type Efficiently
  • Ability to Lift up to 25 Lbs.
  • Ability to Bend, Twist, and Lift Both Arms Overhead
  • Ability to Drive a Vehicle without Restrictions
  • Ability to Speak on the Phone for Long Periods of Time Wearing a Headset on One or Both Ears
  • Ability to Write Text Messages or Send Emails on Mobile Device

What sets Triton Stone Group apart?


Triton Stone has been trusted for over 20 Years to provide the highest level of quality, style, service, and value to our customers. Our dedication to growth and expansion has resulted in continually adding new product lines and gaining industry partnerships. We uniquely service the stone industry by being a full-Service provider of Stone and Quartz Slabs, Tile, Tools, Sinks, and Plumbing. This commitment to fulfilling all our customers' needs while providing industry-best service has made Triton Stone one of the nation's leaders in the stone industry.


At Triton Stone, our Team is our #1 Priority! Take steps toward building a meaningful career with a growing company. Apply today to join the Triton Family.


Triton Stone Group is an equal opportunity and affirmative action employer and does not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, veteran status, or other protected category.


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