Operations Specialist

Operations Specialist Our client, a financial company, is looking for an Operations Specialist for their Richmond, VA location. Responsibilities: Use Google Suite products daily: Calendar, Gmail, G-Drive, Sheets, Slides, Documents, and Forms. Use additional digital tools: Slack, AssetTrack (ServiceNow) Manage inventory: record all items received, shipped, moved, etc. in electronic systems; maintain multiple digital tracking docs; participate in weekly cycle counts Assist with Sending/Receiving shipments: load/unload trucks, check-in/verify items, prep freight for shipping, update physical labels, and update digital trackers. Participate in quality management program: follow guidelines and use checklists to conduct QA/QC checks, capture data, archive QA/QC paperwork and photographs, conduct regular cycle checks Attend and complete training/certification for powered hand truck use (stacker and pallet jacks paid for by Client); use electric and manual pallet jacks, use pallet jacks daily and walkie-reach-stacker as needed; conduct daily inspections of warehouse equipment. BAU Order Fulfillment: Picking, packing, labeling, and shipping orders accurately to ensure on-time delivery; communicate with internal teams/customers and external partners; manage inventory to ensure proper stock; Project Order Fulfillment: work with project managers to develop packing and shipping schedules; manage inventory of project hardware and accessories; provide project updates as needed (daily, weekly, etc.) Processing Received Inventory: Add to inventory trackers, inspect/test as needed, store incoming stock, and conduct inventory counts to check for discrepancies (and resolve as needed). Equipment Operation: Safely operate warehouse equipment such as electric and manual pallet jacks. Record Keeping and date entry: manage inventory trackers, update inventory data using warehouse management systems (Google suite of products, Asset Track, & ServiceNow), enter data manually and with handheld scanner. Physical requirements: Ability to lift, push, pull, or carry objects, up to 50 lbs is required; ability to stand, walk, bend, and move for long periods of time; exposure to varied temperatures (some areas are not climate controlled). Typical working conditions: Fast-paced environment with; meticulousness to ensure orders are correct and inventory is accurate; Maintain a clean working environment; keep work area neat and tidy; follow safety protocols; report potential hazards; adhere to OSHA standards. Communication: Ability to work well in a team; follow instructions; communicate effectively with team members, partners, and customers Maintain a consistent focus on safety, teamwork, quality, and communication Work standard operating hours of Monday Friday, 8:30 AM 5:00 PM (overtime available weekly but not required). Good candidates will exhibit the following characteristics: Google Suite proficiency, teamwork, excellent communication skills, attention to detail (particularly with data entry/integrity), and adherence to safety protocols. Requirements: Top Skills (Must have) Google suite proficiency Preferred Skills (Like to have) Order fulfillment or warehouse experience Not looking for heavy warehouse background, but need candidates who are technically strong (Knowledge of Digital / ATM machines, software etc), a large Tech company suite (G-sheets), Manager is ready to consider fresh College graduates who have strong Digital / Tech background and knowledge of warehouse. Warehouse exp is not a deal breaker here. Manager will consider candidates who are strong in Digital exp and G-Sheets background. Candidates should have strong communications. Operations Specialist will focus on order fulfillment (BAU and project) and assisting with QA/QC staging. Involves data/inventory focus and must understand operations of the overall warehouse Experience with google formulas Break/fix strategy Why Should You Apply? Health Benefits Referral Program Excellent growth and advancement opportunities ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. #J-18808-Ljbffr