Human Resources Generalist

Build your HR career with a role where you can make an impact across the entire employee experience.


This is a 100% onsite role in a fast-paced environment where initiative, sound judgment, and independent problem-solving are valued. We're looking for an HR professional who has the knowledge and confidence to assess situations, identify solutions, and take appropriate action while knowing when an issue requires escalation. The right person will be a self-starter who takes ownership, stays organized, follows through, and is motivated to keep learning and improving how we support our employees and managers.

Why Join Us?

We believe great work starts with taking care of our people. Join a growing organization where you'll have the opportunity to make an impact, develop your skills, and build your career while enjoying benefits designed to support you both at work and outside of it.

• Generous paid time off and 12 paid holidays
• Medical, dental, and vision insurance
• 401(k) retirement plan with company match and immediate vesting
• Company-paid life insurance , with additional voluntary coverage available
• Short- and long-term disability options
• Employee Assistance Program (EAP) with confidential personal, family, financial, and legal resources
• Professional growth and development opportunities

Job Title: Human Resources Generalist

Classification: Exempt

Reports To: Director of Human Resources

Position Type: Full Time

Work Schedule: Monday-Friday daytime business hours

Work Location: Headquarters, Kansas City, MO

Job Summary:


The Human Resources Generalist supports day-to-day Human Resources operations, with primary responsibility for recruiting, onboarding, employee relations, HRIS administration, compliance support, employee communications, recordkeeping, and departmental coordination. The Generalist serves as a resource to employees and managers, identifies opportunities to improve HR processes and the employee experience, and assists with department initiatives and projects under the direction of the Director of Human Resources.

Essential Functions:

• Administer and support the company's HRIS platform, including maintaining accurate employee information, assisting users, supporting system processes, and identifying opportunities to improve system utilization.
• Manage talent acquisition for assigned departments in partnership with hiring managers, including recruitment planning, candidate screening, selection support, and hiring coordination.
• Support the development, communication, and consistent administration of Human Resources policies and practices while monitoring applicable employment laws, regulatory changes, industry trends, and recommended best practices.
• Serve as a day-to-day Human Resources resource to applicants, employees, managers, and supervisors by addressing routine employment matters, providing guidance on established practices, and escalating complex, sensitive, or high-risk issues to the Director of Human Resources.
• Coordinate employee lifecycle activities for assigned departments, including onboarding, employment changes, leave and benefit support, required documentation, and offboarding.
• Maintain the highest level of confidentiality.
• Effectively and responsibly use modern technology and artificial intelligence tools, including Microsoft Copilot, to improve productivity, streamline HR processes, support informed decision-making, and enhance the employee experience while maintaining confidentiality and data security.
• Coordinate recurring Human Resources processes, employee communications, documentation, and follow-up to ensure timely, accurate, and consistent completion across assigned areas.
• Compile, review, and maintain Human Resources data, reports, and documentation to support operational decisions, compliance requirements, and department priorities.

Competencies:

• Ability to leverage the available technology and software platforms to enhance efficiency in the HR processes, as well as the employees' experience.
• Superior organizational skills and an ability to function in a fast-paced, multi-task setting
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Possesses integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

Supervisory Responsibilities:

May train/mentor administrative staff in the department

Work Environment:

Onsite in office


Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Required Education/Experience/Certifications:

• Bachelor's degree in human resources or related, or equivalent years of experience in a relevant role
• Minimum of 2 years of experience in a relevant HR role
• Proficiency in Microsoft Word, Excel, Outlook and with the administration of HRIS platforms.
• High level of written, verbal, and interpersonal skills.

Preferred Education/Experience/Certifications :

• Human Resources certification, i.e., SHRM-CP, PHR or equivalent
• Compensation management and payroll administration knowledge and/or experience

Travel Requirements:

Less than 5%

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

AAP/EEO Statement

Master's Transportation is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Master's Transportation is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.