Online Learning Associate

Overview The Talent and Organizational Development (TOD) department within Human Resource Management and Development is responsible for employee professional development, manager and leadership development, organizational development, learning, and engagement planning to help faculty and staff reach their full potential. TOD's mission is to drive positive culture change and organizational and individual excellence by delivering high-quality programs and strategic solutions. This experienced position provides professional development, organizational design, learning, and engagement services to help staff and units reach their full potential, while aligning learning solutions with organizational goals. The core responsibilities of this role are to consult with unit heads and managers to determine learning needs and solutions, develop and implement professional development programs, and facilitate professional development sessions. This position will also support management in designing and implementing informal and formal professional development and learning programs using a variety of methods, design and deliver training and team building activities, and participate in the development, organization and maintenance of relevant training and resource materials. This role may also monitor and evaluate training program effectiveness, and assess current knowledge levels of individuals and teams to identify skill gaps and deficiencies. This role advises clients on the use and functionality of the Talent Management system (both performance and learning modules) to best meet their needs. The Online Learning Associate will consult with clients to determine learning needs and solutions. The associate will develop and implement professional development programs and facilitate professional development sessions. This position is responsible for determining learning needs; performing instructional design for in-person, web-based, and blended learning solutions; and designing effective and efficient end-user materials that support the learning and cultural needs of the university. The Online Learning Associate will report to the Director of Talent Development. The Online Learning Associate position requires the incumbent to work on GW's various campus locations as necessary, but is based in Foggy Bottom. Responsibilities Manage the Online Learning Intake Form and design and implement informal and formal professional development and learning programs using a variety of methods. Administer online training in the LMS in our Talent Management System (TMS), including testing, integrating, and deploying custom content from vendors and university SMEs to be assigned and tracked on the TMS. Develop online learning content (elearning modules) for HRMD content to be deployed and tracked on the TMS. Create tools and outreach strategies related to employee development, team development, and engagement efforts, including instructional materials, job aids, handouts and audio/video learning resources. Consult with clients and HR Business Partners to identify professional development and resource needs, particularly with regards to online learning. Support performance management implementation for staff at the university. Support management of PM process in TMS via task buildout and testing. Create a learning environment in line with GW's Values and Service Priorities. Minimum Qualifications Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 3 years of relevant professional experience, or a Master's degree or higher in a relevant area of study plus 1 year of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. Preferred Qualifications 2+ years' experience in implementing, managing, and facilitating online learning and development programs. Ability to collaborate with clients, Human Resources staff, and other key stakeholders to identify and recommend solutions to improve performance. Experience administering learning in an LMS/TMS. Familiarity with online learning content development software, including Articulate 360, SCORM standards, and LMS system requirements. Demonstrated excellence in the creation of learning support materials using a variety of media to support a wide range of learning modalities. Proven ability to multi-task, manage large volumes of work, and successfully navigate competing priorities in a fast‑paced environment. Outstanding verbal, written, multi‑tasking, organizational, and presentation skills; excellent facilitation skills. Experience working in higher education. Benefits GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well‑being and various voluntary benefits. For program details and eligibility, please visit EEO Statement The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law. #J-18808-Ljbffr George Washington University