Substitute Admissions and Records Coordinator
San Bernardino Community College
Admissions And Records CoordinatorCoordinates and directs the daily activities of all admissions, registration, and records functions; participates in ensuring program compliance with pertinent federal, state, local, and District priorities, objectives, guidelines, and regulations.The Admissions and Records Coordinator is distinguished from the Admissions and Records Specialist in that they assume responsibility for lead duties such as planning and program review development. Incumbents within this classification may also assist with the work of lower level admissions and records support staff.Receives limited direction from appropriate supervisor; refers only unusual decisions to supervisor. May provide technical and functional direction to assigned student workers. Coordinates, oversees, and provides support for the assignments of assigned staff.The following duties are typical for this classification.Plans, oversees, and participates in the student admissions and registration processes in accordance with regulations and policies.Assists in the design and operation of automated admissions, registration, and records systems; evaluates installed systems and makes recommendations.Provides information and assists students throughout the admissions and registration processes; oversees the maintenance of the records systems; provides enrollment verifications as needed.Prepares and distributes correspondence, admissions and records forms, requests for information and other documents; ensures required information and verifications are organized and maintained according to established Admissions and Records policies and procedures.Verifies student enrollments as required for state and/or district reports, scholarships, financial aid, and benefit of insurance programs in accordance with regulations and established policy; provides transcript service to current and former students.Ensures that the confidentiality of student records and information is maintained; ensures the security of permanent student and instructor class records.May assist in certifying students for degrees, honors, certificates, and other awards or eligibility; may assist in the evaluation of general breadth and/or graduation requirements.Compiles information and data for the preparation of a variety of reports and correspondence as requested by higher-level administrative staff; participates in the development and administration of program goals, objectives, and procedures.Calculates tuition and other fees according to established guidelines; receives payments and posts to computer system; maintains related records.Attends and participates in professional group meetings; maintains awareness of new trends and developments in the field of college admissions and records operations.Maintains current knowledge of laws, policies and procedures related to admissions and records; participates in the development and implementation of program goals, objectives, policies, procedures, and priorities; develops strategies for the achievement of these goals.Performs other duties related to the primary job duties.The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.Core Competencies:Analyzing and Interpreting DataApply sorting, coding and categorizing rulesAnalyze dataRead reportsDraw meaning and conclusions from quantitative and/or qualitative dataCustomer FocusAttending to the needs and expectations of customerSeeks information about the immediate and longer term needs of the customerAnticipates what the customer may want or expect in a product or serviceWorks across organizational boundaries to meet customer needsReading ComprehensionUnderstanding and using written informationKnows the meaning of printed words; comprehend the literal meaning of textMake interpretations, applications, deductions, inferences, extrapolations from written informationProfessional and Technical ExpertiseApplying technical subject matter to the jobKnows the rudimentary concepts of performing the essential technical operationsCritical ThinkingAnalytically and logically evaluates information to resolve problemsFollow guide, SOP or other step by step procedures for locating the source of a problem and fixing itMay detect ambiguous, incomplete, or conflicting information or instructionsAttention to DetailFocusing on the details of work contentShows care and thoroughness in adhering to process and procedures that assure qualityApplies knowledge and skill in recognizing and evaluating details of workApplies skilled final touches on productsUsing TechnologyWorking with electronic hardware and software applicationsUsing basic features and functions of software and hardwareExperiments and finds novel uses for standard features and functionsAdds, improves, modifies, or develops features and functionalityTeam Work/Involving OthersCollaborating with others to achieve shared goalsEngages others for suggestions and ideasWritingCommunicating effectively in writingUsing correct writing mechanics including spelling, vocabulary, grammar, syntax, punctuation, capitalization, sentence structureLogically orders and structures ideas and progression of thoughtAdaptabilityResponding positively to change and modifying behavior as the situation requiresAccept and adjust to changes and the unfamiliarInnovationImagining and devising new and better ways of doing thingsFix what is broken; find solutions and fixes with resources at handFinds new approaches to performing familiar tasksCreate and invent new ideas; envision the unexpected, unexplored, untriedListeningComprehend and verbal instructions and orally presented informationRecalls or retrieves key points in a conversationListen actively by rephrasing others' input cogently and accuratelyLegal and Regulatory NavigationUnderstanding, interpreting, and ensuring compliance with laws and regulationsLocates, understands, or provides factual regulator informationWorks within the bounds and limits of what is permissibleProfessional Integrity and EthicsFollows a clear-cut set of rulesUnderstands practical necessity of rules and ethical guidelinesShows consistency in behavior and judgement over a long term and varied situationsValuing DiversityShows acceptance of individual differencesWelcomes input and inclusion of others who may be different from oneselfShows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discriminationQualifications:Education/Training: An Associate's degree in business administration, office management, or a related field.Experience: Five (5) years of increasingly responsible work experience in an admissions, registration, or records area.Physical Demands and Working Environment:The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.Environment: Work is performed primarily in a standard office setting with extensive public contact.Physical: Primary functions require sufficient physical ability and mobility to work in an office
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