Front Desk Coordinator

Front Desk CoordinatorThe Front Desk Coordinator is a key member of the administrative team and serves as the first point of contact for all visitors, students, and external stakeholders. This role is responsible for managing front desk operations, directing inquiries, and providing administrative and student support across multiple departments. Working closely with Admissions, Student Services, and other campus offices, the Front Desk Coordinator ensures a professional, organized, and responsive experience for all individuals interacting with the institution. This position is ideal for someone who is highly organized, personable, and able to manage multiple tasks in a fast-paced environment.Key ResponsibilitiesServe as the primary point of contact at the front desk, greeting visitors and managing incoming calls with professionalism and efficiencyRoute inquiries from prospective students, current students, graduates, vendors, and agencies to the appropriate departmentSupport the Admissions team by assisting with prospective student coordination, data entry, and tracking in institutional systemsMaintain accurate and timely records in student information systems, CRMs and internal databasesAssist with monitoring and updating applicant-related dataProvide administrative support to Student Services, Education, and Career Services as neededAssist with student follow-up communications, including attendance outreach and general inquiriesSupport Career Services by maintaining graduate and employment-related records and assisting with verification effortsPrepare reports, spreadsheets, and other administrative materials as requestedEnsure the front desk area remains organized, welcoming, and efficientMaintain and order office supplies, staff refreshments, and other items as needed.Perform other related administrative duties as assignedQualificationsAssociate degree or higher preferred1–3 years of experience in administrative support, customer service, or a similar role preferredExperience in an educational environment is a plus but not requiredStrong interpersonal skills with the ability to engage effectively with a diverse population of students, staff, and visitorsExcellent communication skills, both verbal and writtenHigh level of professionalism, integrity, and customer service orientationStrong organizational and multitasking abilities in a fast-paced environmentAttention to detail and ability to maintain accurate recordsAbility to assess situations quickly and direct inquiries appropriatelyProblem-solving mindset with sound judgmentSchedule DetailsMonday-Thursday: 1pm-7pm; Friday: 1pm-6pmPart-time, 29 hours/weekOn-siteBenefits SummaryPaid Sick Leave: 40 hours of paid sick leave for each calendar year