CX AI Programs Lead - Remote-First, High-Impact
Coinbase
Atlanta, GA
- Remote job
Coinbase is seeking a Technical Program Manager for CX Intelligence & AI (CXI). You will be the embedded program management owner for CX, driving cross-functional execution across CX Ops, CX Programs, Product/Engineering, and Analytics to transform Customer Support into an AI-powered, efficient operation. You will define roadmaps, own a portfolio of agent tooling and SaaS initiatives, size opportunities, set OKRs, and report on progress to leadership. #J-18808-Ljbffr Coinbase
Vacancy posted 2 days ago
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