Outreach Specialist 3 (H)

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The University of Miami/UHealth Department Neurology as an exciting opportunity for a full-time Outreach Specialist 3 (H) to work in Miami, FL. The Outreach Specialist 3 supports in developing and implementing new and existing public education and outreach programs, serving as a liaison to the community. The incumbent performs a wide variety of duties and demonstrates a high level of professionalism and effectiveness. Moreover, the incumbent utilizes project management skills to organize community outreach activities. The Outreach Specialist 3 serves as a lead when the Director is unavailable.

CORE JOB FUNCTIONS      

• Supports in the development and implementation of public education and outreach programs.

• Works with community-based organizations to plan promotional educational and other events targeted towards designing an increased awareness in the community.

• Assists in publishing activities: writing, editing, budgeting, scheduling, and distribution.

• Interacts effectively with outside advertising agencies, printers, photographers, and other vendors.

• Aids with the preparation and distribution of public health education and navigation manuals.

• Identifies effective strategies for promoting enrollment in ongoing studies, conducting active and passive recruitment, in-person, and online outreach.

• Conducts brief surveys by phone and in community settings.

• Aids with compiling data for presentations.

• Develops professional relationships with mental health providers, researchers, and community members.

• Collaborates with other members of the team on special projects and events.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

DEPARTMENT SPECIFIC FUNCTIONS                                                                             

• Plan promotional, outreach, and educational activities to increase community awareness of CCBH services in research, education, outreach, academic/professional training, executive brain health, and clinical services.

• Research community leaders and organizations aligned with CCBH’s mission and services in order to build relationships and collaborate in healthy brain aging initiatives serving diverse populations.

• Research activities that promote healthy brain aging, including creative arts, music, exercise, greenspace, mindfulness, nutrition, and social games. Collaborate with activity Instructors and offer outreach activities to diverse community groups. Establish Instructors as either volunteers or vendors.

• Work in close collaboration with CCBH education and recruitment staff.

• Respond to and follow up incoming, non-clinical CCBH inquiries via phone, email, and walk-ins.

• Maintain effective communication with current and prospective community leaders and community members to ensure CCBH goals and objectives are met.

• Assist with on-site, non-clinical visitor engagements in marketing and promotional activities.

• Attend outreach and networking events aligned with CCBH's mission, in-person and virtual.

• Create print and electronic brochures/flyers/tools/products for CCBH’s services with messaging and images for the specific communication goals. Maintain and store on CCBH cloud storage.

• Create and maintain reports, spreadsheets, records, and documents to coordinate and implement CCBH activities, programs, and events.

• Distribute CCBH literature and materials in the community for CCBH’s services as needed.

• Responsible for outreach events, including initiating, planning, communicating to all involved parties, transporting materials, giveaways, and equipment to the venue, and serving as CCBH lead at event.

• Maintain outreach flyer and document printed inventory and maintain on the CCBH cloud storage.

• Track all outreach initiative efforts and details on OER tracker, including contacts, Instructors, attendees reached or served, event feedback, and next steps for relationship building.

• Enter event contact sign-up info in Listserv for communication and in PS tracker for research interest.

• Maintain promotional/gift items inventory, including coordinating purchasing, category level assignment, distribution tracking, on-site storage, and off-site storage.

• Coordinate and design a bi-annual CCBH Newsletter, including content and photos.

• Coordinate photography/video for events. Maintain photo/video inventory on CCBH cloud storageAssist in recruitment activities, including communications, promotions, materials, collaborations, transport materials, giveaways, equipment to events, and attend as a CCBH representative.

• Assist with educational programs, including lectures, conferences, presentations, etc., for professional and lay audiences, off-site and on-site.

• Assist with materials, promotions, communication with presenters and attendees, and organize venue/catering/AV support. Transport event materials, giveaways, equipment, and attend as a CCBH representative. Assist with Plinko game and raffle prizes.

• Assist with academic and/or professional training programs, including planning, creating materials, documenting continuing education credits, arranging itineraries and travel, and related support tasks.

• Assist with fostering relationships to secure CCBH vendors, sponsors, and philanthropy donations.

• Assist in development of print, slide and internet-based educational brochures/tools/products that correspond with CCBH educational and research-related goals. This includes developing and organizing content with input from other personnel and creating the product (or working with a computer programmer on staff)

• Assist in the screening and scheduling of research participants for research studies. This may include gathering information from the medical record, physician referral, advertisement and directly scheduling a visit to evaluate the participant.

• Assist with strengthening relationships with UM departments, clinics, groups, and professionals.

• Maintain all UM and CCBH trainings, renewals, and continuing education requirements and complete within assigned timelines.

• Assist with data entry.

• Demonstrate critical judgment to maintain the integrity of clinical and research protocols without compromising patient safety.

• Assists with grant related activities

• Other duties as assigned.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

• Bachelor’s degree in relevant field required

• Refer to department description for applicable certification requirements

• Minimum 5 years of relevant experience required

• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.

• Teamwork: Ability to work collaboratively with others and contribute to a team environment.

• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. - Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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