Administrative Specialist

Company Description Limb Lab is an independently owned boutique prosthetic and orthotic company dedicated to providing personal, creative, and cutting-edge solutions for individuals experiencing limb loss or injury. The team blends artistry and innovation to design devices that meet unique functional and lifestyle needs. Limb Lab emphasizes listening, respect, and encouragement, ensuring each person and their family is treated with care and dignity. The company fosters a collaborative, patient-centered environment where creativity and problem-solving are highly valued. Team members have the opportunity to contribute to meaningful work that directly improves quality of life.Role Description The Administrative Specialist is a part-time, remote role responsible for supporting day-to-day operational and administrative activities at Limb Lab. This role includes managing schedules and calendars, organizing digital records and documentation, and assisting with basic finance tasks such as invoice tracking and expense reporting. The Administrative Specialist will handle customer communications via phone, email, and online platforms, ensuring timely and courteous responses to inquiries. Additional responsibilities include preparing reports, supporting internal communication among team members, and coordinating with clinical and creative staff to keep workflows running smoothly. The role requires consistent attention to detail, proactive problem-solving, and the ability to work independently in a remote environment.Qualifications Candidates should possess strong Communication and Customer Service skills to interact professionally with clients, families, and internal teams.Candidates should possess solid Analytical Skills to manage data, prepare basic reports, and support problem-solving in daily operations.Candidates should possess Administrative Assistance skills, including scheduling, document management, and coordination of remote workflows.Candidates should possess foundational Finance skills, such as handling invoices, monitoring expenses, and supporting basic billing processes.Proficiency with office software (e.g., word processing, spreadsheets, email, and online collaboration tools).Strong organizational skills, accuracy, and the ability to prioritize multiple tasks in a remote setting.Demonstrated reliability, discretion with confidential information, and commitment to inclusive, patient-centered service.Previous experience in healthcare, rehabilitation, or a patient-facing environment is beneficial but not required.