DONATION UTILITY ASSOCIATE TRAINEE

Job Details Job Location: Maple Shade Store - Maple Shade, NJ 08052 Position Type: Full‑Time/Part‑Time Salary Range: $16.50 - $16.50 Hourly Travel Percentage: None Specific Duties Follow all Goodwill policies and safety procedures. Must possess professional etiquette. Accept all donations from customers and provide a positive customer experience using the following steps: Must be at donor's vehicle within 30 seconds of arrival Smile and make eye contact with every donor Wear Personal Protective Equipment and follow dress code at all times Keep the donations area clean and organized Greet every donor and acknowledge those waiting Always go above-and-beyond for our donors Offer every donor a receipt at the beginning of each donation Assist with every donation Treat every donation with respect Thank every donor for supporting our free job training and education initiatives Will receive cross‑training as Barcoder and Processor Trainee to promote individual employee growth and maintain company productivity. Responsible for correctly labeling outgoing gaylords. Maintain placement of all merchandise and organization of the production room. Sort donations into correct categories as directed. Assist customers with loading furniture or other items. Present and obtain customer signature on waiver for furniture purchases. Assist with sale tickets and sold signs for furniture, electrical, and other large items. Assist in loading or unloading of merchandise onto/off trucks or trailers as needed. Operate pallet jack, sit‑down and/or standing forklift safely. Conduct daily safety inspection on all company owned equipment including sit‑down and standing forklifts. Report all non‑employee and employee injuries in a timely manner by notifying store manager. Ensure all safety rules are complied with and appropriate safety equipment is used. Maintain work areas in a clean, uncluttered, hazard‑free condition and report any unsafe or potential hazards. Maintain a clean and neat personal appearance at all times. Wear company issued uniform. Regular attendance is required. All other essential duties as assigned. Benefits Overview Benefit eligibility is tied to whether you are a full‑time employee or part‑time employee. Full‑time employees, after satisfying the new hire waiting period, are eligible for Medical, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Short‑Term Disability, Long‑Term Disability, PTO/Holidays, Discounts, Credit Union, Voluntary Benefits, and Mylo. Part‑time employees scheduled to work between 30 and 37.5 hours per week, after satisfying the new hire waiting period, are eligible for Medical, Prescription, PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo. Part‑time employees scheduled to work less than 30 hours per week, after satisfying the new hire waiting period, are eligible for PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo. Qualifications Customer Service: Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner. Reliability: The trait of being dependable and trustworthy. Safety Awareness: Ability to identify and correct conditions that affect employee safety. Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace. Accountability: Ability to accept responsibility and account for his/her actions. Working Under Pressure: Ability to complete assigned tasks under stressful situations. Double Stacker Training: Ability to pass a training certification class if needed for double stacker. Demonstrate knowledge and ability to operate pump jack and/or double stacker. Enthusiasm: Ability to bring energy to the performance of a task. Accuracy: Ability to perform work accurately and thoroughly. Communication: Ability to communicate and understand instructions, both verbal and written, in English. Flexible Schedule: Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours. Physical Demands: Ability to meet physical demands of the position. Team Player: Ability to be flexible and assist other areas of the store when needed. Vision: Vision corrected to within normal limits. Sense of Sound: Ability to hear donation bell. Sense of Touch: Ability to use sense of touch. High‑Stress Handling: Ability to function in a hectic work environment with occasional periods of high stress. #J-18808-Ljbffr Goodwill Industries of Southern New Jersey and Phi