Service Advisor

Benefits:

401(k) matching

Bonus based on performance

Free uniforms

Health insurance

Training & development

Benefits/Perks

Competitive Compensation

Career Advancement

Training and Development

Comprehensive Benefits Package

Employee Discounts

Locally-Owned

Cutting-Edge Tools and Equipment:

Unlimited bonus based on performance

Job Summary

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong typing capabilities, and previous car experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks: presenting work to customers, addressing customer inquiries, and managing the readiness of the lobby, etc.

Responsibilities

Ensure a high level of customer satisfaction while maintaining profitability

Convert every Digital Vehicle Inspection (DVI) into a clear, prioritized estimate for the client

Maintain a personal Close Ratio of at least 25%

Lobby Management & Customer Experience coordinator

Actively sell high-margin fluid services (Coolant, Brake, Transmission) and Filter packages (Cabin/Air) identified by technicians.

Accurately process all transactions, ensuring credit card signatures match and cash drawers balance daily

Handle national fleet paperwork and authorizations (e.g., Hertz, SilverRock, ARI) immediately upon vehicle arrival.

Qualifications

High school diploma or GED required

Valid state-issued driver’s license and clean driving record are required

Successful completion of a background screening

At least 1 year of experience in sales

Why Meineke?

Meineke values personal and professional growth.

Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.

Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.

With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.