Service Advisor
Meineke - 3002
Benefits:
401(k) matching
Bonus based on performance
Free uniforms
Health insurance
Training & development
Benefits/Perks
Competitive Compensation
Career Advancement
Training and Development
Comprehensive Benefits Package
Employee Discounts
Locally-Owned
Cutting-Edge Tools and Equipment:
Unlimited bonus based on performance
Job Summary
We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong typing capabilities, and previous car experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks: presenting work to customers, addressing customer inquiries, and managing the readiness of the lobby, etc.
Responsibilities
Ensure a high level of customer satisfaction while maintaining profitability
Convert every Digital Vehicle Inspection (DVI) into a clear, prioritized estimate for the client
Maintain a personal Close Ratio of at least 25%
Lobby Management & Customer Experience coordinator
Actively sell high-margin fluid services (Coolant, Brake, Transmission) and Filter packages (Cabin/Air) identified by technicians.
Accurately process all transactions, ensuring credit card signatures match and cash drawers balance daily
Handle national fleet paperwork and authorizations (e.g., Hertz, SilverRock, ARI) immediately upon vehicle arrival.
Qualifications
High school diploma or GED required
Valid state-issued driver’s license and clean driving record are required
Successful completion of a background screening
At least 1 year of experience in sales
Why Meineke?
Meineke values personal and professional growth.
Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
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