Federal Work Study - Student Accounts and Billing Services Student Assistant

Job Title

Job ID 302945 Location UWG Recruiting Location Part-Time Temporary

Job Summary

We are looking for someone who wants to be a member of our team while being able to work independently. Someone who wants to grow with us! You must be willing to sign a Confidentiality Agreement due to the private nature of information in our department. Responsibilities will include: Providing a warm and welcoming client experience by assisting students and parents via email, phone, and/or in person in a business office environment. Answer inquiries and provide information in regard to payments, payment plans, bills, and student account charges. Contacting current and past due balance clients. Assisting office staff with clerical duties including, data entry, filing, scanning, stocking supplies and running an occasional errand on campus, etc.

Required Qualifications

Must be a current University of West Georgia student enrolled in a minimum of six credit hours and maintaining at least a 2.0 cumulative grade-point average.

Preferred Qualifications

Business majors with interests in Accounting/Finance are encouraged to apply. Communication majors with interests in Client Services are also encouraged to apply. Prior office/customer service/clerical/higher education experience. Physical Requirements/Working Conditions Withstand mostly sedentary working hours using a desktop computer and soft phone. Lift up to 40 lbs (in order to store and organize office materials.)

Required Documents to Attach

Resume

Knowledge, Skills, & Abilities

Basic computer skills: scanning, emailing documents and knowledge of Microsoft Office. Basic telephone skills: answering and placing calls.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of West Georgia as determined by the University of West Georgia in its sole discretion; confirmation of the credentials and employment history reflected in your application materials, reference checks; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

The University of West Georgia is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University of West Georgia to recruit, hire, train, promote, and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50)