Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY:
I opened my agency in 1996 and currently lead a team of seven. My career has been shaped by two major experiences - serving in the Marine Corps and then building my career with State Farm. I also hold a four-year degree in Finance and Economics, am married with three children, and am an avid snowboarder.

Giving back to our community is important to us, and our agency proudly supports and sponsors local sports teams throughout the area.

We offer health benefits, a Simple IRA, licensing reimbursement, paid holidays, and 120 hours of PTO starting out, with flexibility in how you choose to use your time off. We believe in working hard while making sure our team has time for life outside of the office.

Our culture is professional but down-to-earth, friendly, and fun. We enjoy team outings, cookouts, swimming, and spending time together outside of work, all while maintaining a professional and welcoming office environment. I'm looking for someone who presents themselves professionally, enjoys working with others, and wants to be part of a close-knit team. Candidates should live within approximately 10 miles or 20 minutes of the office.

ROLE DESCRIPTION:
As an Account Representative for Kyle Fadeley - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.