Customer Service Representative

Customer Care Advocate | Leading Benefits Administration Team – Las Vegas, NV We’re hiring a Customer Care Advocate to join a dynamic team in Las Vegas supporting retirement and health/welfare benefits. If you have at least 6 months of experience in customer service or benefits administration—and thrive in a fast-paced, client-facing environment—this contract role offers a great opportunity to grow and potentially transition into a permanent position. Overview Role summary and location as described above. Responsibilities Provide customer service via phone, email, and in-person interactions Maintain knowledge of assigned benefit plans Administer retirement and health/welfare benefits Update files and document system notes Distribute regulatory communications Initiate and follow up on Action Requests Resolve complex issues and ensure customer satisfaction Perform other duties as assigned Qualifications High school diploma or GED 6+ months of experience in customer service or benefits administration Strong work ethic and team player mindset Excellent communication and listening skills Proficiency in MS Office Experience in call center environments (claims, billing, or eligibility) If you have an interest in the Onsite– Customer Care Advocate, please apply now! Benefits Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Employment Opportunity Equal Opportunity Employer/Veterans/Disabled Candidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Fair Chance Act Notices The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Seniority level Entry level Employment type Contract Job function Customer Service Industries Hospitals and Health Care Referrals increase your chances of interviewing at LHH by 2x Get notified about new Customer Service Representative jobs in Las Vegas, NV. #J-18808-Ljbffr