Legal Document Specialist - All Shifts

Company DescriptionRRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.Job DescriptionIn this role, we are seeking a Word Processing professional to support time-sensitive project requests by working with a team of individuals across multiple shifts and locations. Candidates must enjoy producing quality work and maintaining a high level of customer satisfaction. Knowledge in legal word/document processing using various legal software, tools, Microsoft Office suite is an added advantage.Shift: 1st, 2nd, or 3rdPay: $19.19 plus shift premium of $1(weekend schedule), $2 (second shift), and $3 (third shift)Hybrid or Onsite (Hybrid schedule after 90-day probation)Training: Monday - Friday 9AM - 5PM (must be able to attend training for 6 weeks)Responsibilities:Create, edit and format legal documents to firm specifications using a variety of software applicationsConvert, clean and format documents to/from different file formatsCreate charts, graphs, tables, and spreadsheets as requestedCreate and/or edit Tables of Authorities and Table of ContentsPerform data entry utilizing various software applicationsTranscribe analog or digital dictation filesRestore/recover corrupted document files as necessaryProvide telephone help desk support to troubleshoot application queriesComplete all assigned jobs by the deadline in an accurate and timely mannerHandle sensitive and/or confidential documents and informationFollow established policies and procedures at all timesPerform additional duties as necessary or assignedOther duties as assignedQualificationsSkills:Excellent verbal and written communication skillsFlexibility to work overtime as requiredAbility to work through complex legal document markups and instructions in a timely and accurate mannerAbility to prioritize various requests and deadlines simultaneouslyExcellent verbal and written communication skillsAbility to interact with client and team members in a professional and respectful manner at all timesMinimum typing speed of 60 wpm with 95% accuracyExperience:High school diploma or equivalent required; bachelor's degree with 3+ years experience in legal word processing or document production environment preferredAdvanced knowledge of MS Office programs including Word, Outlook, Excel and PowerPoint requiredExperience and exposure in any of the legal word processing tasks belowCreating TOAs, TOCs, inserting automated cross-references, converting PDFs to Word using a variety of software, applying Word styles using macros, troubleshooting problem documents including redlines and documents containing multiple numbering schemes, style separators, cross-references, and other automated fieldsTranscription experience a plusKnowledge of legal terminology and legal citations preferredAdditional InformationThe rate of pay for this role at the noted RRD location is $19.19/hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.#WLPHXAll employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans Department: Legal & Document Processing