Case Manager

Who We AreAction for Children is the local child care resource and referral agency in Central Ohio. Our mission is to transform the lives of children by supporting, empowering, and advocating for the adults who make the biggest impact on children's lives—their parents, caregivers, and teachers.What You'll DoAction for Children is seeking a dedicated and resourceful Case Manager to join our fatherhood services team. In this role, you will walk alongside program participants to identify barriers to responsible fatherhood and develop individualized plans to address them. Drawing on your professional experience and community knowledge, you will connect fathers with the resources, support, and encouragement they need to achieve their goals as parents and engaged members of their communities.Major ResponsibilitiesAssess participants to determine barriers and challenges to responsible fatherhood.Develop Individual Service Plans (ISPs) with participants and conduct regular follow-up meetings to review progress and provide guidance.Connect participants with community resources related to housing, basic needs, education, legal services, child support, parenting time, and custody.Maintain current knowledge of employment and workforce development resources, including job training, placement services, and employer partnerships.Document all participant contacts, activities, and outcomes accurately and in real time.Complete intake and exit processes, including all required surveys, assessments, and supporting documentation.Build and maintain relationships with community partners and service providers throughout Central Ohio.Please Note: This position requires weekly travel throughout Central Ohio and flexibility to work some evenings and weekends.Successful Candidates Will HaveBachelor's degree and demonstrated experience in social services, case management, or a related human services field.Proven ability to maintain timely and accurate program records and data.Knowledge of Central Ohio community resources and social service systems.Ability to build rapport and work effectively with individuals from diverse backgrounds and cultures.Proficiency with Microsoft Office Suite and other technology.Valid driver's license, reliable personal vehicle, and proof of current auto insurance.The ideal candidate values collaboration, diversity, growth, and respect for all people. They are highly motivated, creative, flexible, and committed to the success of both the program and the team. This position requires exceptional attention to detail, strong organizational and communication skills, and a proactive approach to problem-solving. The successful candidate will be comfortable engaging with male participants in a variety of settings, including correctional facilities, and will have a genuine passion for helping fathers become the parents and community members they aspire to be.Desired but Not RequiredBilingual (English/Spanish)Why You'll Love Working With UsComprehensive health, dental, and vision insurance beginning within 30 days of hire.Generous paid time off, including vacation, personal days, and holidays.Hybrid work schedule with a combination of remote and in-office work.Retirement savings plan with employer match (up to 1%).Twelve weeks of fully paid parental leave for birth, adoption, and foster care placements.How to ApplyInterested candidates should apply online through our Job Opportunities page.While we sincerely appreciate all applications, only candidates selected for an interview will be contacted. The selected candidate will be required to successfully complete background and reference checks. #J-18808-Ljbffr