Remote Digital Customer Success Program Lead
ServiceNow
Mountain View, CA
- Remote job
ServiceNow is hiring for a Digital Customer Success Program lead to design and operate a scaled, digital-first customer engagement program in CS Operations. You will drive product adoption, monitor customer health, and maintain Gross Revenue Retention for the Mid-Market segment. You will own the digital journey from onboarding to renewal, creating scalable plays and campaigns, and partnering with Mid-Market CSM Principals to shape strategy and segmentation while ensuring digital efforts augment #J-18808-Ljbffr ServiceNow
Vacancy posted 1 day ago
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