General Manager - Charlotte

Why Join Us At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. Our purpose is design for the good of humankind, striving toward an ideal that supports a more sustainable, equitable, and beautiful future for everyone. About the Role Design Within Reach at MillerKnoll serves as both a retail environment and a community center for design, inviting constant interaction between the customer, furniture, and the team. The General Manager is responsible for all leadership activities within the Studio, reporting to a Regional Director. Store Hours Open daily, Sunday through Saturday (weekend and holiday availability required). What You’ll Do Build trusting relationships by developing, leading, and motivating a team through goal setting and providing consistent recognition, coaching, feedback, and training. Manage the full-life cycle of talent acquisition, partnering with Human Resources for performance management related situations. Ensure Studio procedures are followed to represent the best in design by utilizing visual directives, presentation, and general housekeeping standards to maximize profit and manage expense control goals. Lead the team on creating floorplans, design presentations, weekly trade, and home visits. Build positive working relationships with the Studio team, work with the Regional Manager, share business insights, best practices, and develop strategies to grow the business. Qualifications Retail management experience preferred. Demonstrated design skills and a passion for the design profession. Financial literacy, business acumen, and ability to manage budgetary responsibilities. Proficiency with MS Office software, web navigation, and 3‑D rendering programs. Ability to routinely move objects weighing more than 20 pounds and to understand safety requirements. Benefits Competitive base salary with commission on shipped items. Performance‑based bonus plan. Medical, dental, and vision insurance. Self‑managed vacation, paid holidays, and parental leave. 401(k) with 4% company match. Commuter benefits up to $150/month. Generous employee discounts. EEO Statement We hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. We’re committed to equal‑opportunity employment, including veterans and people with disabilities. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. Employment Information Job posting expires in 45 days. Positions are open for applications for a minimum of 5 days. #J-18808-Ljbffr Knoll Inc.