Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm agent for 18 years and recently expanded by acquiring a second office. Today, our team includes nine team members across both locations, all working together to help our customers build stronger financial futures.

I’m a proud parent of three very active kids and love supporting organizations in our community, especially those that empower women, such as Opening Doors and She Unites. Giving back and supporting others is a big part of what motivates both me and our team.

Our office culture is fun, energetic, and focused on continuous improvement. We set goals, work hard to achieve them, and enjoy celebrating success together along the way.

For our team, we offer activity- and sales-based commissions, a retirement plan with company match, paid time off, incentivized travel opportunities, health benefits, and a strong focus on work-life balance.

Our mission is to help put as many people as possible into a better financial position. We have a unique opportunity to truly make a difference for the people we serve. We’re looking for hardworking, goal-focused individuals who enjoy helping others, think strategically, and are excited by a challenge. If you’re motivated, people-oriented, and ready to grow, this could be a great place to build your career.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Rachel FitzPatrick - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.