Physical Security Project Lead

Post Occupancy Project (POP) Lead ZBeta is a world-class physical security design, consulting, and managed services firm that partners with some of the most dynamic, high-profile organizations and individuals in the world. We leverage a Data Driven, Technology Led, Human Centered approach in order to help our clients architect and engineer superior physical security solutions, implement them seamlessly, and operate them at peak efficiency. ZBeta prides itself on its level of technical expertise but remains independent and product-agnostic. Our highly experienced team brings decades of security expertise, diverse organizational perspectives, and proven best practices to every project and customer. It is our meticulous attention to detail, and our ability to deliver at scale that positions us to deliver an exceptional customer experience. Our primary goal is to redefine the standards of professional security, equipping our clients with innovative tools to master today's challenges and fortify against tomorrow's risks. By consistently delivering exceptional solutions and pioneering advancements in the security field, we can exceed expectations and set new standards of excellence in pursuing our vision. You are a forward-thinking strategic partner with a passion for enhancing security measures and fostering community resilience. You excel in fast-paced settings where your leadership abilities can catalyze meaningful transformation. You thrive in a workplace culture that is: Innovative Strives for Excellence Reliable Detail Oriented Adaptable Highly Organized Client Obsessed Curious Resilient Does this sound like you? If so, join us in our mission to redefine security standards and make a lasting difference in our community. As a Post Occupancy Project (POP) Lead, you will be responsible for overseeing the team responsible for all post occupancy projects throughout North, South and Central America. You will serve as the Subject Matter Expert for the client, providing technical oversight and leadership for all POP projects including team moves or expansions, site/partial site decommissioning, lifecycle replacement of aging devices, and complex device failure remediation projects. You are a resourceful, knowledgeable, and self-motivated security professional who thrives in a collaborative and supportive environment. Core competencies include: Growth Minded: Strong self-awareness of strengths and development areas with a curiosity and appetite for change and innovation Data-Driven: Strong analytical skills with critical thinking driven by data Collaborative: Ability to solicit and understand multiple perspectives Evaluative: Ability to evaluate outputs rigorously to ensure consistent excellence in delivery Strategic Thinker: Ability to think proactively about the future of the business and relate current business activities to desired outcomes People Leader: Ability to lead, inspire, mentor and grow a high-performing team Position responsibilities include: Project Management & Intake: Review and evaluate Data Classification Attestation Forms (DCAFs) to determine required security hardware packages and applicable standards. Assess project scope against client security standards and identify gaps. Provide scope guidance to requesting teams; elevate exceptions and business justification requests to Area Security Managers as required. Validate VAR quotations against approved scope, security requirements, and budget expectations. Manage project scheduling, status tracking, critical deliverables, and Scopes of Service documents for integrator SOWs. Evaluate SOW responses and prepare recommendation reports, including evaluation criteria and scoring. Design & Technical Oversight: Conduct security site evaluations and review design documentation for compliance with published security requirements, technical standards, and installation standards. Redline and log issues as required. Review Lenel programming matrices prior to Helpdesk submission - verify device addressing, port assignments, naming conventions, and system linkages against client standards. Validate camera programming matrices, coordinate IP assignments, and verify connectivity, image quality, and VMS integration during commissioning. Review and approve Security System Modification (SSM) requests for access control changes, ensure proper routing through Security Management, badging, and technical approvals. Client Engagement & Service Delivery: Own and maintain POP Ticket Maintenance SLA performance; both First Contact (FC) and Regular Update (RU) metrics - at or above contractual targets. Manage the live SIM-T POP ticket queue: triage, assign, track aging, and enforce weekly update cadence compliance across the team. Review monthly ticket performance metrics, distinguish system-attributed exceptions from genuine failures, and document root causes and corrective actions for any missed targets. Maintain SLA performance data for MBR/QBR reporting. Provide trend analysis, performance narratives, and recovery plans when applicable. Construction, Facilities & Field Coordination: Serve as the primary security liaison for Facilities Project Managers on post-occupancy modifications, ensuring timely SecTech engagement prior to procurement or work authorization. Support management of scope boundaries between SecTech Design & Construction and General Contractor responsibilities, reinforcing adherence to defined security standards. Identify and elevate unauthorized or out-of-scope security work performed without SecTech engagement, supporting resolution and remediation efforts. Track and report scope deviations and absorbed out-of-scope work on a periodic basis to support visibility and continuous improvement. Support on-site inspections, installation oversight, and final acceptance testing to confirm compliance with design requirements. Coordinate the delivery of shop drawings and close-out documentation from integrators and contractors. Support site activation activities across stakeholders to ensure alignment of schedule, quality, and operational readiness. Management: Lead, mentor, and manage team, ensuring all program commitments, deliverables, and reporting requirements are met. Evaluate performance on a regular basis: provide performance reviews, set professional development goals, and make recommendations for promotion or reward. Develop and maintain client and project-specific training materials to ensure consistent team execution and standards alignment. Requirements include: Experience: 8+ years of project management experience, with a significant portion of tenure spent as a consultant, integrator, or technical end user. Education: Bachelor's degree or equivalent work experience Knowledge: Detailed knowledge of access control system hardware, wiring standards/practices, installation methods and programming. Experience leading security design and installation projects, ideally with a focus on corporate office core/shell and tenant fit out projects. Skills: Working knowledge of Lenel OnGuard, with experience performing basic programming functions is a plus. Certification in either S2 or Lenel Access Control Systems is preferred. Highly proficient in the use of Microsoft Office applications Proficiency in Bluebeam, AutoCAD, Revit or other design tools is a plus Proficiency in project management tools, such as MS Project, SharePoint and QuickBase Abilities: Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form Demonstrated ability to follow and implement client design and installation standards, and to serve as an advocate for those standards when working with external design teams. Ability to manage multiple projects simultaneously. Demonstrated experience leading a team, acting as a role model while guiding, developing, and mentoring others What We Offer: Competitive salary based on job-related skills, experience, and qualifications Our excellent benefits package includes 100% paid premiums on health, dental, vision, and life insurance, a 401k retirement plan, paid time off, and more Diverse and supportive culture What's Important To Know: We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA or Sunnyvale, CA, USA This is an embedded position with a minimum 3 days/week in-office #J-18808-Ljbffr ZBeta, Inc