Certified Nursing Assistant (7a-3p)

Certified Nursing Assistant Position

Summary:

Provide compassionate, person-centered assistance and companionship to assigned residents, supporting activities of daily living, life-enriching activities, and individualized care needs while promoting resident safety, dignity, and the community's hospitality standards.

Key responsibilities

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  Build meaningful relationships with an assigned roster of residents and their families by learning preferences, personalities, and care goals.
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  Assist residents with activities of daily living (ADLs) - including bathing, dressing, grooming, toileting, mobility assistance, and mealtime support - following each resident's Individualized Service Plan (ISP).
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  Invite, Encourage, Assist (IEA) residents to participate in life skills and multi-sensory, engagement activities tailored to each resident's ISP and demographic profile.
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  Serve as the primary caregiver for a designated group during each shift: know residents' locations, perform regular safety checks, and promptly report concerns.
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  Participate in development and monthly updates of Individualized Service Plans, providing observations and recommendations to the care team.
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  Notify management and clinical staff of any changes in residents' condition and recommend adjustments in care level or services as appropriate.
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  Support dining service by responding to resident and guest needs while upholding hospitality and service standards.
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  Partner with the community team to maintain OSHA compliance, promote risk management policies, and follow safety rules and infection-prevention procedures.
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  Demonstrate good judgment and problem-solving when addressing resident needs and escalate issues per policy.
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  Perform other duties as assigned to support resident well-being and community operations.

Minimum qualifications

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  High school diploma or GED preferred; may be required where state regulations mandate.
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  Minimum age 18 years.
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  Demonstrated dedication to serving older adults with excellent customer service and a positive attitude.
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  Prior experience working with seniors or in a long-term care, assisted living, or memory care setting preferred.
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  Ability to make sound decisions in residents' best interest and work effectively in a team environment.
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  Strong verbal and written communication skills and the ability to document observations clearly.
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  Competent organizational and time-management skills; ability to prioritize multiple resident needs.
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  Physical ability to perform job duties, including standing, walking, assisting with transfers, and occasional lifting (per local policy).
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  In applicable states, current required certifications (for example, CNA/PCT or state-specific training) must be maintained.

Preferred skills & attributes

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  Experience with memory care or dementia-supportive techniques and multi-sensory engagement.
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  Training in person-centered care, Motivational Interviewing, or similar communication approaches.
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  Demonstrated empathy, patience, flexibility, and resilience in a fast-paced care setting.
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  Basic familiarity with emergency response procedures and documentation in electronic or paper charting systems.

Working conditions & schedule

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  Shift-based role; hours may include evenings, weekends, and holidays depending on facility needs.
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  On-site position with some duties requiring physical activity; reasonable accommodations available per law.

Compensation & benefits

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  Competitive hourly wage (or salary) based on experience and state regulations.
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  Benefits may include paid time off, health insurance, retirement plan options, employee assistance programs, and access to training and career development.