Principal Technical Product Manager, Billing

Job Overview This role leads the end-to-end management of complex technical products to meet specific business objectives and customer needs. It involves defining product vision, strategy, and roadmaps while collaborating with cross-functional teams to deliver technical solutions. The role requires analyzing market data, customer insights, and industry trends to prioritize product features and innovations. Success is measured by product performance, customer satisfaction, and alignment with business goals. The work impacts organizational growth and enhances customer experiences through effective product delivery and technical leadership. Job Responsibilities Own the product lifecycle for complex technical solutions, ensuring alignment with business objectives and customer needs Conduct market and customer research to identify opportunities and inform product strategy and roadmap development Analyze quantitative and qualitative data to prioritize features and guide investment decisions based on impact and feasibility Lead cross-functional teams in Agile environments to manage product backlogs, releases, and technical delivery Communicate product vision and progress to stakeholders at all levels, including senior leadership Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required) Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience. (Required) 8+ years’ experience in hands‑on technical role writing production code, solution engineering, or technical architecture in a large‑scale company/application/product environment. (Required) More than 10 years relevant Product Management experience in an agile software product development environment. (Required) Knowledge, Skills and Abilities Business Operations: Demonstrates mastery of business side skills (communication, customer research, product vision, feature definition) and technical architecture, Dev, and execution skills. (Required) Business Analysis: Proven analytical skills with demonstrated ability to identify/ analyze/ synthesize product use data and use the data to drive decisions. (Required) Customer Experience Management: Mastery level understanding of customer experience. (Required) Technology: Mastery level understanding of platform technologies and components such as security, performance, optimization, API integration. Expert level knowledge of full technology stack on which your assigned product runs. (Required) Agile Methodologies: Proven success in directing matrixed resources and delivering software with Agile Scrum methodologies and other commonly used tools across multiple teams. (Required) Technical Writing: Mastery of requirements elicitation, and writing skills including the ability to write concisely and clearly for different audiences. (Required) Agile Project Management: Mastery of requirements elicitation, and writing skills including the ability to write concisely and clearly for different audiences. (Required) Collaboration: Experience with successive elaboration and ability to develop initiatives, features and user stories that the DevOps teams can ingest. (Required) Product Management: Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role. (Required) Communication: Proven ability to effectively and efficiently communicate with Leadership, technical and non-technical audiences while employing a high degree of collaboration and influence. Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required) SQL: Fluent with SQL, Tableau, and other analytical solutions like SAS, SPSS. (Required) Tableau: Fluent with SQL, Tableau, and other analytical solutions like SAS, SPSS. (Required) Integration: Knowledge and experience with integration patterns, APIs, and protocols such as REST, EDI, SOAP, etc. (Required) DevOps: Mastery of DevOps (CI/CT/CD) and application of CI/CT/CD in Agile environment. (Required) Licenses and Certifications Certified Scrum Master (CSM) / Scrum Product Owner Certification (CSPO) (Preferred) Other Technical Certification: Agile Certified Practitioner (PMI‑ACP) (Preferred) At least 18 years of age. Legally authorized to work in the United States. Travel Travel required: Yes/No DOT Regulated / Safety Sensitive Position DOT Regulated Position: No Safety Sensitive Position: No Compensation Base Pay Range: $139,700 - $252,000 Corporate Bonus Target: 20% Benefits Medical, dental, and vision insurance; flexible spending account; 401(k); employee stock grants; employee stock purchase plan; paid time off and paid holidays; paid parental and family leave; family building benefits; back‑up care; enhanced family support; childcare subsidy; tuition assistance; college coaching; short‑ and long‑term disability; voluntary AD&D coverage; voluntary accident coverage; voluntary life insurance; voluntary disability insurance; voluntary long‑term care insurance; mobile service and home internet discounts; pet insurance; commuter and transit programs. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. For reasonable accommodation during the application or interview process, contact View email address on click.appcast.io or call View phone number on click.appcast.io. #J-18808-Ljbffr T-MOBILE USA, Inc.