DSO National Account Manager

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

We are recruiting for National Account Manager (NAM), which is responsible for developing, managing, and growing Haleon's strategic partnerships with Elite and Super Elite Dental Service Organizations (DSOs). This role serves as the primary corporate relationship owner, leading business strategy, contract negotiations, customer growth plans, and executive engagement while ensuring seamless execution through field sales, inside sales, marketing, operations, and other cross-functional partners.

The NAM drives business growth by securing strategic partnerships, influencing executive stakeholders, expanding customer reach, developing joint business plans, and ensuring successful pull-through of Haleon's Expert strategy across affiliated practices nationwide.

Key Responsibilities:

Strategic Account Leadership

• Own and manage relationships with executive and C-suite stakeholders within assigned Elite and Super Elite DSOs.
• Develop and execute strategic account plans that drive revenue, reach, engagement, and long-term partnership growth.
• Identify opportunities to expand Haleon's presence through new programs, educational initiatives, and business partnerships.
• Conduct regular business reviews and strategic planning sessions with customer leadership teams.
• Lead annual and multi-year growth planning for assigned accounts.

Contract Management & Business Development

• Negotiate and manage strategic partnership agreements.
• Lead agreement renewals, amendments, and implementation of contractual commitments.
• Identify and secure new DSO partnership opportunities.
• Ensure contractual obligations, promotional programs, and customer commitments are successfully executed.
• Monitor partnership performance and recommend actions to maximize ROI.

Cross-Functional Leadership

• Partner with Marketing, Operations, Finance, Legal, Demand Planning, Clinical Education, and Sales Leadership to support customer needs.
• Coordinate resources required to deliver customer programs and growth initiatives.
• Lead internal alignment meetings and business updates for strategic accounts.
• Serve as the voice of the customer internally and advocate for customer needs across the organization.
• Field Execution & Pull-Through
• Ensure national agreements are effectively implemented at the regional and practice level.
• Provide strategic direction and coaching to Regional Account Managers, Inside Account Representatives, and field sales teams.
• Establish KPIs and execution plans that support account growth.
• Monitor adoption of Haleon programs, educational initiatives, and promotional activities.

Business Analytics & Performance Management

• Analyze sales performance, customer engagement, share trends, and business opportunities using CRM and Power BI tools.
• Maintain accurate forecasting, opportunity management, and account documentation.
• Monitor partnership ROI and recommend optimization strategies.
• Deliver executive summaries, monthly business updates, and performance reviews.
• Industry Leadership
• Represent Haleon at industry conferences, DSO meetings, trade shows, and strategic partner events.
• Maintain deep understanding of DSO industry trends, consolidation activity, competitive dynamics, and emerging opportunities.
• Share insights with senior leadership and field teams to strengthen Haleon's DSO strategy.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor's degree or Registered Dental Hygienist license
• 5+ years of sales, account management, national accounts, healthcare, dental, pharmaceutical, or CPG experience.
• Demonstrated success managing complex strategic accounts.
• Strong business planning, negotiation, and presentation skills.
• Experience working cross-functionally in a matrix organization.
• Ability to analyze data and translate insights into business actions.

*Ability to travel 50-60% of time


Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Dental, oral healthcare, healthcare professional, or DSO experience.
• National Account Manager experience.
• Experience engaging C-suite and executive stakeholders.

Benefits

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

Job Posting End Date
2026-07-22

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong.


During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.


The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to View email address on click.appcast.io. Please include the following in your email:


Use subject line: 'Haleon Careers: Job Accommodation Request'


Your Name and contact information


Requisition ID and Job Title you are interested in


Location of Requisition (city/state or province/country)


Description of specific accommodation you are requesting


Please note: Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.