Senior Account Clerk

Salary : $59,640.00 - $84,612.00 Annually
Location : Dana Point City Hall, 33282 Golden Lantern Suite #203 Dana Point, CA 92629
Job Type: Full-Time
Job Number: 202600058
Department: Administrative Services
Opening Date: 08/11/2026


ABOUT THE POSITION
The City of Dana Point's Administrative Services Department is seeking a customer service-oriented, detail-driven professional to fill the Senior Account Clerk position. This role offers an excellent opportunity for candidates who want to gain hands-on experience in governmental finance, accounting, and city administration.
First Review of Applications: September 2 , 2026

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Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

DEFINITION

Under general supervision, perform a variety of clerical and routine technical accounting duties and administrative support work in areas such as payroll, accounts payable, accounts receivable, and general administration; assist callers and visitors; and perform other related duties as assigned.

CLASS CHARACTERISTICS
Incumbent works under general supervision and perform diverse tasks that require judgment in applying established practices and procedures in which the individual has been fully trained. Higher level classifications are distinguished by increased experience, greater level of responsibility and independence, complexity of work assignments, greater accountability, and level of supervision received and exercised.
This position is non-exempt under FLSA standards.
EXAMPLES OF ESSENTIAL DUTIES
Essential job functions may include, but are not limited to, the following: (Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job).

1. Perform a variety of general accounting activities, including payroll processing; provide general assistance with accounts receivable transactions and accounts payable as necessary; prepare associated reports.
2. Maintain data on full-time and part-time employees, including total hours, changes in name or address, salary changes, exemptions, and vacation and sick leave records.
3. Create and maintain accurate financial records, logs, and files; input and retrieve data in City's computerized accounting system.
4. Prepare basic periodic financial, statistical, or operational reports as assigned.
5. Perform a variety of administrative support duties, including division filing and records retention, responding to vendor calls, and requesting necessary supplies and equipment.
6. Research information using standard procedures and prepare related spreadsheets and/or reports.
7. Respond to public inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.
8. Perform special projects and assignments as requested.
9. Perform other related duties as assigned.

MINIMUM QUALIFICATIONS
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

• Basic accounting and financial record keeping methods, practices, and procedures.
• Arithmetic including addition, subtraction, multiplication and division.
• Cash handling and banking procedures.
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
• Methods and techniques of effective customer service.
• Basic methods and techniques of data collection, research, and analysis.
• Principles and procedures of record keeping.
• English usage, spelling, grammar, and punctuation.
• Safe work principles and practices.

Ability to:

• Perform a variety of accounting clerical duties.
• Understand and follow oral and written instructions and successfully follow established procedures.
• Understand and apply basic principles, laws, and procedures involved in fiscal record keeping and accounting.
• Tabulate, record, and balance assigned transactions.
• Prepare routine correspondence.
• Provide high quality customer service.
• Provide courteous and responsive communications with City staff, City officials, and the public.
• Plan and organize work to meet deadlines on a timely basis.
• Prepare and maintain accurate records and files.
• Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
• Follow established safe work practices and procedures.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain cooperative working relationships with those contacted in the course of work.

Education and Experience
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain knowledge and abilities would be:

• Graduation from high school or a GED and two years of responsible clerical and technical accounting experience. Completion of college-level related coursework is highly desired.

SUPPLEMENTAL INFORMATION

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Physical Requirements:
Position may require the ability to perform occasional light lifting and carrying; sitting for prolonged periods of time; occasional walking, standing and/or bending. Continuous hand use and finger dexterity is needed to use the computer keyboard and operate standard office equipment; it may require occasional pushing and pulling. This position also requires the ability to have a near vision for reading correspondence, reports, agendas and other records. Good hearing is required when communicating on the telephone or in person.

Work Environment:
Primarily office environment with controlled temperature conditions and exposure to environmental factors and hazardous physical substances are minimal and pose little to no risk of injury. Occasional transportation to meetings and/or events may be required

Note: All employees of the City of Dana Point are designated by both State law and City ordinance to be "Disaster Service Workers." In the event of a declared emergency or an undeclared emergency or natural disaster that threatens the life, health and/or safety of the public, employees may be assigned to assist rescue and relief workers. Such assignments may be in locations, during hours and performing work significantly differently from the employees' normal work assignments and may continue through the recovery phase of the emergency.
The City of Dana Point prides itself on hiring qualified individuals who enjoy working in a challenging, yet pleasant environment. We hope you consider joining the Dana Point Team!

COMPREHENSIVE ANNUAL LEAVE (CAL) - Based upon years of service, employees accrue a specified number of hours per year to use for personal leave, sick leave, and/or vacation leave. The annual CAL accrual schedule currently is as follows: Years 1-3: 120 CAL hours, Years 4-6: 160 CAL hours, Years 7-9: 200 CAL hours, Years 10+: 240 CAL hours.


PAID HOLIDAYS - Martin Luther King, Jr. Day, President's Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, day after Thanksgiving, and Holiday Closure, Christmas Eve through New Year's Day.

ALTERNATIVE WORK SCHEDULES - Employee may have the option of working a 5/40 or alternatively a 9/80 work schedule with supervisor and department head approval.

RETIREMENT - The City is a member of the California Public Employees Retirement System (CALPERS). The City's contract provides a 2%@55 formula for Classic Members and 2%@62 for New Members. Employees are responsible for paying the full employee contribution toward the retirement system, which is currently 7%, plus an additional 2.00% for Classic Members; and for New Members, 7.75%.

HEALTH BENEFITS - The City has a cafeteria-style benefit program. This position is currently provided a $1,978 monthly benefit allowance to use toward monthly insurance premiums. The options include medical, dental, vision, life and disability insurance. A 457 deferred compensation plan, and a Section 125/129 flexible spending account program is also available. A small gym is located onsite at City Hall and is available for use by employees.

EDUCATION REIMBURSEMENT - The City may reimburse eligible employees for eligible education expenses, up to the cost of FT, in-state course work at a California State University.

To learn more details, visit our benefits page
01


Please describe your experience with processing accounts payable. If none, please list "N/A."
02


Briefly describe your experience with providing administrative or clerical support in an office environment.
03


What does good internal customer service mean to you, and how do you demonstrate it in your work?
Required Question