Sales Operations Coordinator

Our client, a growing industrial machinery manufacturer, is growing their sales team. This role is ideal for someone who thrives in a fast-paced environment and enjoys balancing customer service, sales support, operational coordination, and basic financial administration responsibilities. The Sales Operations Coordinator will play a critical role in supporting the sales team, maintaining accurate records, coordinating shipments, processing orders, and ensuring a professional customer experience. Key Responsibilities Answer incoming customer and vendor phone calls professionally and efficiently Support the sales team with day-to-day administrative and operational tasks Prepare and send order confirmations to customers Assist with parts quotations and estimates Coordinate vendor and customer account setup documentation Support Sales Reps with commission calculator reporting spreadsheets and approval Maintain and update recent sales activity including machine inventory tracking Order Processing & Logistics Process customer orders from entry through invoicing Prepare freight estimates and shipping documentation Create Bills of Lading (BOLs) Coordinate outbound shipments with freight carriers and warehouse personnel Track shipments and communicate delivery updates to customers and Sales Reps Ensure accuracy of order details, pricing, freight charges, and customer information Accounting & Administrative Support Manage Accounts Receivable (AR) and Accounts Payable (AP) activities Assist with invoicing and payment tracking Prepare high-level, basic financial summaries and reporting for management Maintain organized records and documentation Support adherence to company financial controls and operational procedures Qualifications Associate’s or Bachelor’s degree in Business, Accounting, Finance, or related field preferred 2–3+ years of experience in sales coordination, customer service, accounting, or administrative support Strong proficiency in Microsoft Office Suite Experience with: o QuickBooks o CRM & ERP systems (preferably Microsoft Dynamics NAV) Excellent organizational and communication skills Strong attention to detail and ability to multitask Ability to work independently while supporting a team-oriented environment #J-18808-Ljbffr TRC Talent Solutions