Pesticide Applicator Administrative Assistant (Administrative Assistant)

Department Information

Who We Are

Agriculture is a part of all our lives. When you eat, put on clothes, or care for an animal--your life is touched by agriculture. Colorado's food and agriculture industry generated $47 billion of economic activity in 2019 and supports nearly 5% of the state's workforce. CDA is proud to be a part of such an important industry.

Mission

The CDA's mission is to strengthen and advance Colorado's agriculture; promote a safe and high-quality food supply; protect consumers; and foster responsible stewardship of the environment.

Core Values: Partnership, Service, Professionalism, Proactivity, and Respect

CDA Wildly Important Goals

To accomplish our mission, CDA focuses on four “wildly important goals:”

• Goal 1: Advancing Local Food Access
• Goal 2: Expanding Water-Resilient Agriculture
• Goal 3: Supporting the Next Generation in Agriculture
• Goal 4: Advancing Animal Health and Welfare

We use these goals to focus and align the daily work of our staff in support of Colorado farmers and ranchers. Learn more about our Department and our wildly important goals in our performance plan on our website.

What You Get From Us

In addition to a great work location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including aPERA Defined Benefit Plan or PERA Defined Contribution Plan plus optional 401(k) and 457 plans (
• Medical and dental health plans (
• Employer supplemented Health Savings Account ($60 per month)
• Paid life insurance, plus additional optional life insurance options
• Paid Short Term Disability and optional Long Term Disability coverage
• 11 paid holidays per year plus generous vacation and sick leave accruals
• BenefitHub state employee discount program
• Employee Wellness program State of Health
• Excellent work-life programs, such as flexible schedules, remote work opportunities, free parking, professional development and more!

To learn about the total compensation package for State government employment visit:

Equal Opportunity

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

We believe that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Learn more about our commitment to equity, diversity and inclusion by visiting our EDI Homepage:

Description of Job

Organizational Purpose

This work unit exists to enforce the Pesticide Act and the Pesticide Applicators' Act. The statutes enforced deal with consumer protection and environmental protection concerning the distribution and use of pesticides and the commercial application of pesticides as it relates to agricultural chemicals.

Major Objectives Of The Position

This position exists to provide office support for enforcement of the provisions of the Pesticide Applicators’ Act and its associated rules and regulations pertaining to the regulation of pesticide applicators. To implement the governing laws and regulations as they pertain to the private pesticide applicator program through the examination, licensing and renewal process of all private pesticide applicators in the State of Colorado. Provide back-up support for the examination and licensing of certified operator, qualified supervisor and commercial applicator businesses.

Primary Duties

Pesticide Applicator Licensing

• Receives, reviews, processes, and approves or rejects/returns applications for licensure from pesticide applicators, with the primary focus being private applicators.
• Reviews and assess' experience of applicants for compliance with Pesticide Applicators' Act and determine appropriate license level.
• Reviews and responds to private applicator internet site activity, including online study guide orders and license applications.
• Accounts for fees received.
• Run reports for inspectors and program coordinator.
• Trains others in position
• Responds to calls and questions regarding the licensure process and provides direction as necessary.

Continuing Education Credits (CECs)

• Generates and mails CEC status letters at least once a year, post continuing education credits for licensed pesticide applicators, file attendance forms.
• Generates and mails CEC workshop notifications to pesticide applicators throughout the workshop season, with their priority being on private pesticide applicators.

Pesticide Applicator Examination

• Implements and interprets the Pesticide Applicators' Act by reviewing and evaluating applications for examination for pesticide applicator licenses and determining compliance of such applications.
• Reviews and assess' experience of applicants for compliance with Pesticide Applicators' Act and determine appropriate exam and license level.
• Instructs applicants and enforces testing guidelines, throughout the licensing examination process.
• Selects appropriate exams; administers, proctors and grades exams. Enter applicator records into appropriate database.
• Creates and maintains related hard and soft files.
• Works with on-line testing company to address on-line examination approvals, questions, issues, and scheduling of applicators.
• Responds to calls and questions regarding the examination process and provides direction as necessary.

Administrative Support – Inspection Data Entry

• Enter inspections and enforcement actions into the software tracking system as needed. Run reports for inspectors and external clients.
• Order supplies and print jobs for this position and others in the pesticide applicator group.
• Crosstrain in Commercial Applicator Business Licensure processes and Qualified Supervisor and Certified Operator licensure to provide backup for other positions in the pesticide applicator group.
• Provide reports for program coordinator and section chief as requested.
• Receive and respond timely to hard copy mail, faxes, email, voice mail, telephone calls and walk in clients.
• Monitors the supply of Private Applicator Study Guides for sale and resupplies when necessary.
• Makes recommendations to the Certification and Training Program Manager to improve program efficiencies.

Revenue Tracking I CRN's I Database Maintenance

• Review and account for renewals and licensing revenue receipts for section on a day to day basis.
• Submits deposits to fiscal for physical licensure payments received daily.
• Tracks receipts over month/year, immediately responds to questions regarding CRNs to ensure revenues can be posted monthly to each applicator's account, ensures the appropriate revenue code is correct.
• Completes and organizes correspondence and computer projects as assigned.
• Provides assistance in development, testing and implementing new procedures for computer and licensing programs / Colorado Interactive or other.
• Operates and maintains various office computers and office machines.

Program Back-up - Maintenance

• Provides full service back up for the 200 and 93 Administrative Ill positions, which exists to provide for the licensing and/or registration of commercial, limited commercial, public applicators. pesticide sensitive individuals and private pesticide applicators.
• Verifies insurance validity, expiration dates and insurance amounts to maintain proper licensing requirements.
• Compiles lists and reports, presents this information in test report and lists formats for publication/distribution by using database management systems, self-defining reports and Google suite programs.

Residency Requirement

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

This posting is only open to residents of Colorado at the time of application.

This position is advertised in line with the Governor’s executive order focused on skills-based hiring practices that focuses on the knowledge, skills, and abilities specific to the job and aligns the hiring process accordingly. Skills-based hiring reduces potential barriers for applicants and allows for reduced bias in the hiring process by providing a direct description of skills that are unique to the duties assigned to the position with a recognition that the applicant may have developed these skills through education, training, or past experiences.

Salary

Hourly: $19.16 - $22.99

Annually: $39,852.00 - $47,820.00

Minimum Qualification:Proven Experience, Knowledge, Skills:

• Two (2) years of experience as administrative support in an office setting

OR

Education And Experience

• A combination of education and experience as administrative support equal to two (2) years of experience

Preferred Qualifications

• Relevant experience working for the State of Colorado.

Conditions of Employment

• Must be a resident of the state of Colorado at the time of application.

Required Competencies (Knowledge, Skills and Abilities)

• Excellent interpersonal, communication and customer service skills.
• Detail oriented.
• Excellent communication skills; able to communicate effectively and articulately in writing and orally with diverse communities in all corners of the state.
• Work well under pressure.
• Strong relationship management skills and excellent representation of the department in community interactions.
• A proven track record for developing and maintaining trusted relationships with stakeholders and industry experts.
• Excellent negotiation and consensus building skills.
• Proactive approaches to problem-solving and with strong decision-making capability.
• Highly resourceful team-player, with the ability to also be extremely effective independently.
• Proficient use of Microsoft Office and Google Suite
• Proficient in database manipulation and administration
• Excellent customer service skills, in person and over the phone
• Interpersonal skills and communication will be assessed in the interview.

Important Information

Part of, or the entire selection process for this position will involve a review of the information you submit in your application materials. Therefore, it is paramount that in the experience portion of your application, you describe the extent that you possess the education, experience and competencies outlined in the job announcement as well as the special and/or preferred qualifications. Failure to include adequate information or follow instructions may prevent you from competing in subsequent measures used to arrive at a top group of applicants.

Please Submit The Following

• Online application (completed fully) describing how you meet the minimum qualifications
• OR If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application. Paper applications must be received (either by US mail or email to ***email_hidden*** by the closing date and time of the application period listed on this announcement.
• DD214 (if applicable)
• Unofficial copy of transcripts (if applicable)

Factors That Will Be Assessed

• Technical Competence – Technical experience as it relates to the duties outlined in this job announcement.
• Depth and Breadth of Experience – Experience that covers multiple areas outlined in this job announcement. Experience should be varied and not one dimensional and demonstrate a wide range of community involvement.
• Job Fit – Experience will be evaluated to determine how well your past experience aligns with and meets the business needs of this position. Current experience is preferred.

APPEAL RIGHTS: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (View email address on jobradars.com), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed View phone number on jobradars.com) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at View phone number on jobradars.com; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

ImportantInformation

Part of, or the entire exam for this position will involve a review of the information you submit in your application material. Applications are considered complete and accurate at the time of submission. Therefore, additional information may not be solicited or accepted after your application has been received. Therefore, it is very important that you clearly describe all of your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.

All applications that are received by the closing date of this announcement will be reviewed against the Minimum Qualifications in this announcement by a Human Resources Specialist. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.

ADAAA Accommodations

Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact by phone or email at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

The Department of Agriculture is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Mary Hunt, at ***email_hidden*** or call View phone number on jobradars.com.

E-Verify

CDA uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about

E-Verify , including your rights and responsibilities.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at View phone number on jobradars.com Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt upload (attach) it.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

Describe your experience as an Administrative Assistant in an office setting. Describe your experience, including organization names, job titles or volunteer roles, and the length of time spent in each position. Please provide a detailed description of your duties, highlighting any work within an agricultural or regulatory office setting.

Describe your computer applications experience. Please describe your level of proficiency (beginner, intermediate, power user) working with computer programs such as Microsoft Office Suite, Google Workspace, and Adobe. Include how frequently you used these programs, the professional context for this experience, and how you have used them to create efficiencies, communications, or reports.

Describe your experience with conflict resolution. Please give an example of a situation when you had to deal with a difficult customer or coworker in an office environment. Explain how you managed the situation, what you learned, and what you might do differently in the future.

Describe your volume level of customer service. Please give an example where customer service was your primary focus. Include details on the volume and type of interactions (face-to-face, phone, and email) and explain the methods you used to stay organized and manage the workload.

• Yes
• No

If yes to the previous question what is your employee ID #

• Required Question