Automotive Mobile Service Technician

Ford Field Service Technician

Location: Warsaw, IN 46582 Compensation: Competitive pay based on experience and certifications

About the Job

We are seeking a skilled Ford Field Service Technician to join our team. This position is responsible for performing maintenance, repairs, and installations directly at customer locations. The role requires strong diagnostic abilities, hands-on repair skills, and the ability to provide professional service and support in the field. Candidates should have proven experience in automotive service and the ability to work independently while maintaining high-quality standards.

Responsibilities

• Provide service and customer support during on-site visits
• Diagnose, test, and repair vehicles using computerized diagnostic equipment
• Perform inspections, scheduled maintenance, and repairs following company and manufacturer standards
• Carry out light and medium-duty repairs in areas such as:
  • Heating and air conditioning
  • Electrical and electronic systems
  • Brakes, drivetrain, suspension, and steering
  • Transmissions and transaxles
  • Gas and diesel engine performance repairs
• Submit accurate work orders and documentation in a timely manner
• Evaluate vehicles for maintenance, warranty, or upgrades
• Train customers on product use and maintenance when required
• Respond promptly to customer issues and maintain strong communication
• Operate shop equipment safely and maintain a clean, organized work area
• Achieve and maintain an efficiency level of 85% or greater

Qualifications

• High school diploma or equivalent
• Minimum 2 years of experience in an automotive service facility (light or medium duty)
• Experience in one or more areas: Automobile (A1-9), Medium/Heavy Truck (T1-8), School Bus (S1-7), Transit Bus (H1-8)
• Ability to obtain a Commercial Driver's License with passenger and air brake endorsements
• Must pass ASE certification tests
• Strong diagnostic and repair skills with the ability to work independently
• Professional, customer-focused attitude with strong communication skills
• Leadership qualities and the ability to train or mentor when needed
• Punctual, reliable, and detail-oriented

Physical Requirements

• Ability to lift, push, and pull at least 50 pounds
• Frequent kneeling, stooping, squatting, crawling, and climbing
• Good manual dexterity for handling tools and equipment
• Must be able to maintain a valid CDL, including DOT medical exam and driving test

Pay & Benefits

• Compensation: Based on experience and certifications
• Schedule: Full-time with flexible hours

Benefits include:

• Health, dental, and medical insurance
• 401(k) retirement plan
• Vacation pay
• Employee vehicle purchase program
• Opportunities for advancement and training
• Long-term job stability
• Supportive, team-oriented work environment

About Us

At Model 1 Ford, we are committed to providing high-quality automotive service and building trusted relationships with our customers. Our dealership is family-owned and operated, and we pride ourselves on maintaining a professional environment where employees can grow their skills and careers. Joining our team means becoming part of a workplace that values integrity, teamwork, and long-term success.

Model 1 Ford is an equal opportunity employer. We provide fair employment opportunities to all applicants and employees and prohibit discrimination or harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.