Patient Navigator

Patient Navigator

The Patient Navigator will provide care coordination services to members with chronic health conditions. Patient Navigator will act as an intermediary between providers and members - serving in numerous roles such as educator, evaluator, service coordinator, community resource researcher and more.

Responsibilities

• Conduct outreach activities specially to the loss to care patients
• Conduct community outreach visits to patients
• Provide expedited visit to patients for urgent situations such as hospitalization
• Assist in busy Medical Office
• Call, schedule and confirm patient appointments
• Enrolling patients to Essen Health Care's program
• Assist in achieving fewer emergency room visits and hospitalizations, better coordination of services, and social service navigation
• Conduct new patient's assessment screenings consistent with the Scope of Service
• Inform patients of Essen services and give them health education materials
• Keep patients informed of progress of scheduled appointments
• Meet with patients in their homes, community sites, Dr. office, and Health Home office
• Work in the Field

Qualifications

High School Diploma or Associate Degree in Health Care

2-years' experience in the healthcare, community health, social work, supportive housing, or other social service interventions

Excellent customer service, organizational, interpersonal and communication skills

Ability to multi-task and work under multiple priorities and deadlines in a fast-paced environment

Proficiency with Word and Excel

$19-$20 an hour

Equal Opportunity Employer

Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.