Business Analyst, Data & Insights

Role Description

The Data & Insights team in RTX corporate is looking for a Business Analyst focused on the development and deployment of data-driven systems solutions designed to improve performance in the planning and execution of our business.

• Analyze current business processes and documentation, identify areas for improvement, and recommend solutions to enhance efficiency and effectiveness.
• Develop and maintain comprehensive documentation, including business requirements, process flows, use cases, and user stories.
• Conduct detailed requirements gathering sessions with stakeholders to understand business needs and translate them into functional specifications.
• Collaborate with cross-functional teams, including IT and operations, to ensure alignment of business requirements with technical solutions.
• Develop and implement governance policies and procedures to ensure compliance with organizational standards.
• Collaborate to translate requirements and policies into implementation roadmaps.
• Provide support during the implementation of new systems and processes, including user training and change management.
• Ensure the rigorous application of information security and information assurance policies, principles, and practices to business analysis activities.

Qualifications

• A University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience.
• Minimum of 3 years’ experience as a Business Analyst or similar role, with a focus on customer interaction, requirements gathering and governance.
• Experience working with Power BI.

Requirements

• Keen understanding of business process analysis and improvement methodologies.
• Excellent organizational and project management skills.
• Ability to analyze data and generate reports to inform decision-making.
• Strong oral and written communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Experience with Scrum/Agile software development process.
• Experience in Service Now.

Benefits

• Robust total rewards package with compensation.
• Healthcare, wellness, retirement and work/life benefits.
• Career development and recognition programs.
• Parental (including paternal) leave.
• Flexible work schedules.
• Achievement awards.
• Educational assistance.
• Child/adult backup care.