Project Implementation & Continuous Improvement Lead

Role Description

InGenesis is currently seeking a Project Implementation & Continuous Improvement Lead to join our team. In this role, you will play a critical role in driving operational excellence and strategic project execution with the healthcare staffing industry. This role ensures the successful rollout of client-facing and internal initiatives, while continuously improving processes that support workforce development, credentialing, compliance, and service delivery. The ideal candidate brings a blend of strong project management skills, process improvement expertise, and a deep understanding of healthcare staffing operations. This is a fully remote position. This position is dependent on contract award.

Job Responsibilities

• Lead cross-functional implementation project for new client programs, technology rollouts, and operations enhancements.
• Manage end-to-end project implementation efforts, ensuring alignment with organizational goals and timelines.
• Partner with all departments to ensure seamless onboarding and service delivery.
• Identify inefficiencies in staffing, operational, and departmental workflows and develop solutions using Lean, Six Sigma, or similar methodologies.
• Facilitate process mapping and Kaizen sessions to drive innovation and standardization.
• Monitor project milestones, risks, and KPIs; provide regular updates to leadership and stakeholders.
• Support change management efforts to ensure adoption of new processes and technologies.
• Maintain documentation of projects, workflows, SOPs, processes, and improvement initiatives.
• Perform other duties as assigned to support departmental and organizational goals.

Qualifications

• Bachelor’s degree in Business, Healthcare Administration, or related field.
• 5+ years of experience in project implementation or process improvement, preferably in staffing or operations.
• Strong understanding of staffing workflows, including recruiting, credentialing, scheduling, and operations.
• Proven ability to lead cross-functional teams and manage multiple projects simultaneously.

Preferred Qualifications

• Lean Six Sigma Green Belt or higher certification.
• Experience with staffing platforms (e.g. VMS, ATS, Scheduling systems).
• Familiarity with regulatory requirements (e.g. Joint Commission, CMS, state licensure).
• Project management or other comparable certifications.

Skills

• Strategic and analytical thinking.
• Excellent communication and stakeholder engagement.
• Process mapping and data analysis.
• Adaptability in a fast-paced, client-driven environment.

Additional Qualifications (Remote Work Competencies)

• Ability to work independently, manage time effectively, and meet deadlines in a fully remote environment.
• Strong written and verbal communication skills using phone, email, and virtual collaboration tools.
• Detail-oriented and reliable, with a commitment to accuracy, confidentiality, and quality standards.

Location Restrictions

This position is available only in approved work locations. The role is not open to applicants who reside in or will perform work in jurisdictions with compensation disclosure requirements that apply to this position. Work location eligibility will be confirmed during the application process.

Physical Requirements

• Frequently required to operate a computer and file and retrieve written documents.
• Physical demands may include but are not limited to standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching, and bending.

Equal Employment Opportunity Statement

InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.

InGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. Please visit our website at for more information.

To learn more about your rights, please refer to the Know Your Rights: Workplace Discrimination is Illegal poster issued by the U.S. Equal Employment Opportunity Commission (EEOC).

Company Statement

With decades of experience, InGenesis has grown into one of North America’s most trusted Healthcare Services Firms, which includes comprehensive health and workforce solutions. As the industry landscape shifts with new challenges in patient care, quality and compliance requirements, workforce retention, and operational efficiencies, we deliver strategic, data-driven solutions that include redefining workforce management and clinical service delivery. Explore InGenesis to discover how our expertise, innovative strategies, and commitment to excellence are shaping the future of healthcare workforce solutions. Join us in celebrating the professionals who define the next era of healthcare.