Sales Support Engineer

Position Overview Here at Siemens, we take pride in enabling sustainable progress through technology. We empower customers by combining the real and digital worlds, improving how we live, work, and move today and for the next generation. From Day 1, you are empowered to create an impact with your full potential and creativity to make a difference for tomorrow. We truly have an inclusive and diverse team culture where you can be yourself. Our extensive global presence offers a diverse range of career opportunities across various industries, nations, and job domains, empowering our workforce to continuously enhance their skills and stay competitive. There has never been a more urgent need to build resilient and sustainable infrastructure. With Smart Infrastructure, we are shaping an ecosystem that connects the real world with the digital world. Making decisions based on data and analytics empowers our customers to make their energy systems and processes in buildings and industries more efficient and sustainable. Together with our customers, we transform the everyday for a better tomorrow. Role Description Support the regional outside sales effort in the construction market with a focus on key contractor accounts by handling quotations, preparing proposals, helping with clean order hand‑off, and proactively managing a large majority of pre‑ and post‑order tasks. Assist with customer development and qualification of new opportunities. This role reports to the Area Sales Manager and has a dotted line to the Sales Support Manager who provides overall direction, process streamlining, training, and tools to support success and productivity. Responsibilities Support sales on Tier 1 and Tier 2 target contractors. Prospecting, developing, and expanding new business. Managing, developing, and expanding customer relationships by responding to inquiries, escalating urgent matters, and proactively updating on project developments. Assist Sales Engineers with strategic large‑project proposal preparation. Prepare and generate product documentation. Support order entry and hand‑over process responsibilities. Develop internal process improvements in the sales cycle. Post‑sale order management / change order management. Act as technical liaison between customer and business unit. Primary point of contact and/or cover for SEs out of office. Take lead on miscellaneous requests such as replacement parts for disconnect switches, panelboards, add‑to‑existing breakers, etc. Customer Support Ambassador: Know who to go to within the Customer Support organization and rigorously follow up; understand escalation paths. Position has the potential to develop the skills necessary to move into a sales position if desired. Build strong connections with key stakeholders within SI Business Units, SI US S&OP, SI US EP/EA. Basic Qualifications Bachelor’s degree in Mechanical/Electrical Engineering desired; candidates with varying degrees considered based on experience. A combination of education and directly related work experience will also be considered in lieu of a BS degree. 3 + years ability to manage, develop and expand customer relationships. Candidate will reside and work within assigned territory and must be willing and available to travel for company training, business unit meetings and territory support. Proficient in Microsoft Office applications and comfortable working with proprietary web‑based enterprise systems. Applicants must be legally authorized for employment in the United States without need for current or future employer sponsored work authorization. Preferred Qualifications 1–3 + years Electrical Industry sales experience. 1–3 + years Contractor/Manufacturer/Distributor work experience. 1–3 + years previous sales or similar professional experience. Compensation Salary range: $61,547.00 – $128,520.00 per year. Equal Employment Opportunity Statement Siemens is an equal opportunity employer. We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. #J-18808-Ljbffr Siemens