HVAC/R Outside Sales Engineer

Job Description

Job Description

Overview

CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.

Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.

CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

• Competitive pay: $60,000-70,000 annually
• Benefits: Medical, Dental, Vision and Prescription coverage.
• Paid vacation, holidays, and floating holiday.
• 401(K) with Company match.
• Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
• Tuition reimbursement.
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
• Pet Insurance.
• Legal Plan, and ID Theft Protection.

SUMMARY

To support our rapid growth, CoolSys Energy Solutions (CES) is seeking an HVAC/R Outside Sales Project Engineer who will be the initial technical resource for the Internal & External Sales teams. They are responsible for actively driving and managing the “Application evaluation” stage of the sales process. The role operates as a bridge between Customers and Technical/Engineering teams, demonstrating a comprehensive understanding of Fluid Power products. The role’s primary focus is the preparation of accurate product/project estimates while communicating requirements with customers and internal departments. The Internal Sales Engineer must identify and provide reliable solutions for all Application issues to ensure complete customer satisfaction through all stages of the sales process.

Responsibilities

Work with the External & Inside Sales teams to meet and, where possible, exceed the customer’s requirements/expectations, which include:

• Maintain expert level of product knowledge and applications.
• Articulate product positioning to both Sales teams and external Customers, including Competitor substitutions.
• Production of quotations for customers in a clear, detailed, and accurate manner.
• Providing and assisting colleagues on technical and engineering issues.
• Negotiating and achieving deadlines for the submission of quotations.
• Building relationships with current and potential customers to understand their requirements.
• Planning job timescales.
• Assessing the levels of risk on a project.
• Helping with bids for new contracts and supporting buying activities.
• Interpret customer performance requirements, gather proposals, specifications, and related documents, and liaise with stakeholders to convert specifications to cost estimates for new and current products.
• Maintain accurate records of target accounts, opportunities, quotes, projects, contacts, and correspondence in company databases.
• Communicating with customers to gain feedback on quotations.
• Establish cost estimates of production processes and tooling costs and review alternatives or recommend improvements.
• Monitoring the stages of a project to ensure that costs are kept in line with forecasts.
• Investigate and identify cost reduction opportunities through cost analysis review.
• Achieving relevant targets and KPI's.
• Pursue new business opportunities in line with Strategic objectives in conjunction with the External Sales Team at existing and prospective customers.
• Adopt a flexible approach to workload and assume new responsibilities where appropriate.

Qualifications

• Excellent verbal and written communication skills.
• An aptitude for learning technical applications.
• Highly organized with strong attention to detail, while also having multiple priorities.
• Able to manage time effectively, meet personal goals, and work effectively with other internal employees.
• Proficient with Microsoft Office Suite or related software.
• 2-year technical degree required or a Bachelor’s degree in Engineering or field related to products and services being sold preferred.
• 2+ years of experience in Sales or Sales Support preferred and/or demonstrated success working with customers.
• Prolonged periods of sitting at a desk and working on a computer.