Collection Agent

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, and is seeking a full‑time Collection Agent for our Williamsville, NY office and our Lake Mary, FL office. Available shift in NY: 9:30 am – 6 pm, Monday‑through‑Friday, In‑Office. Available shift in FL: 8 am – 5 pm, Monday‑through‑Friday, In‑Office. What You’ll Do Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged‑off accounts on behalf of our clients. Calculate acceptable settlement amounts according to guidelines set by our clients and the Management team. Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Benefits Competitive Hourly Salary Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses – TAX TIME IS HERE!!! Medical, Dental, and vision; 401(k) plan with company match Long and Short Term Disability Insurance Company‑paid Life Insurance PTO Paid Holidays Paid Parental Leave Employee Referral Program Requirements Excellent verbal communication skills Multitasking and time‑management skills to work through the account queue and inbound call volume. Previous customer service work preferred. We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer or guarantee of employment. #J-18808-Ljbffr