Receptionist

Andretti Receptionist Join the Andretti Indoor Karting & Gaming team as a Receptionist to deliver exceptional guest service, manage front‑desk operations, and maintain a welcoming environment. Key Responsibilities Welcome visitors by greeting them in person, via email or telephone. Answer the telephone within the 2‑ring guideline and follow up on missed calls. Check, respond to and disperse voicemails or messages to the appropriate persons. Communicate and screen calls for the department manager and other Andretti management personnel. Maintain office security by following safety procedures and controlling access to the reception desk. Perform clerical receptionist duties such as filing, faxing, photocopying and transcribing. Receive and sort daily mail and deliveries. Create and run documents using Microsoft Office Suite applications. Anticipate and respond to guests in a friendly and positive manner with a sense of urgency. Assist with guest recovery and notify management to ensure positive guest experiences. Observe, instruct and monitor guests for safety and guideline adherence. Attend all required department and company meetings and training sessions. Maintain a clean and safe work area in compliance with Andretti policies and procedures. Be aware and knowledgeable of facility emergency procedures. Perform opening, running and closing department duties as assigned. Work a varied schedule that includes days, nights, holidays and weekends. Qualifications High School Diploma or equivalent. 1+ year of guest‑service experience (preferred in hospitality, restaurant or entertainment setting). Excellent verbal communication skills and strong attention to detail. Ability to use a point‑of‑sale system and electronic equipment. Strong organizational skills and ability to work in a fast‑paced, loud environment. Physical Requirements Walk or stand for extended periods of time. Lift and carry up to 50 pounds on a regular basis. Perform functions that require organization, bending, reaching, turning, climbing and occasional stocking. Operate equipment with manual dexterity and maintain safety standards. Work in environments with bright, dim or flashing lights and loud sounds. Communicate quickly and accurately under pressure. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions. Benefits Competitive pay. 401(k) with company match. Opportunities for professional growth and promotion from entry‑level positions. Locations Andretti Indoor Karting & Gaming operates locations in Florida, Georgia, Texas and Arizona. Additional locations are planned across the United States. #J-18808-Ljbffr