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Food & Beverage Manager

Isla Grand Beach Resort

Description

Job Summary:

The Food & Beverage Manager will oversee and manage the daily operations of the restaurant.


Supervisory Responsibilities:
  • Hires and trains restaurant staff.
  • Organizes and oversees the staff schedules.
  • Conducts performance evaluations that are timely and constructive.
  • Handles discipline and termination of employees in accordance with restaurant policy.
Duties/Responsibilities:
  • Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
  • Ensures customer satisfaction with all aspects of the restaurant and dining experience.
  • Handles customer complaints, resolving issues in a diplomatic and courteous manner.
  • Ensures compliance with alcoholic beverage regulations.
  • Estimates food and beverage costs.
  • Manages inventory and purchases food and supplies.
  • Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
  • Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
  • Collaborates with chefs to develop appetizing menus.
  • Maintains sales records and tracks cash receipts.
  • Prepares and submits operations reports and other documentation requested by the Operations Manager.
  • Review F&B staff's worked hours for payroll compilation and submit on a timely basis.
  • Participate in required M.O.D. coverage as scheduled.
  • Ensure that F&B employees are at all times attentive, friendly helpful and courteous to guests all other employees and managers.
  • Purchase Food & Beverage operating equipment as needed.
  • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
  • Oversee the operations of the Banquet department.
  • Monitor and follow up on all Food and Beverage cash overages and shortages.
  • Review food sales for accuracy daily.
  • Perform any other duties as requested by the General Manager and Operations Manager.
  • Conduct monthly beverage inventories and reconciliations.
  • Performs other duties as assigned.
Requirements

Required Skills/Abilities:
  • Strong supervisory and leadership skills.
  • Excellent interpersonal skills with a focus on customer service.
  • Excellent time management skills.
  • Excellent organizational skills and attention to detail.
  • Familiarity with food handling, safety, and other restaurant guidelines.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Education and Experience:
  • High school diploma or equivalent required.
  • Previous restaurant experience required; management experience preferred.
  • Experience in a hotel or a related field
  • Must be proficient in spreadsheets and word processing.
Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift 25 pounds at times.
Vacancy posted 17 hours ago
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