Certified Medical Assistant

Certified Medical Assistant (CMA)

Kodiak Area Native Association (KANA) is a Tribal health organization committed to elevating the lives of the people we serve. At KANA, employees are more than staff members—they are part of a mission-driven team focused on meaningful work, community impact, and long-term growth.

The Certified Medical Assistant (CMA) is a multi-skilled clinical support professional responsible for ensuring efficient patient flow and high-quality care during scheduled clinics. This role supports providers and care teams through patient intake, clinical procedures, and care coordination while delivering exceptional customer service. The CMA plays a critical role in supporting patient-centered care, improving access, and enhancing the overall patient experience.

Key Responsibilities

• Supports the organization's mission, goals, quality standards, and patient-centered medical home philosophy while demonstrating KANA's core values of Courtesy, Caring, Respect, Sharing, and Pride
• Upholds KANA's Code of Ethics by conducting all professional activities with integrity, fairness, and respect
• Participates in daily team huddles and collaborates with staff to ensure effective pre-visit planning, including culturally and linguistically appropriate services
• Prepares exam rooms and assists providers with clinical procedures and patient care activities
• Greets, escorts, and prepares patients for examinations based on the purpose of the visit
• Conducts intake interviews for new and returning patients, including education on patient and care team roles within the medical home model
• Measures and records vital signs, including pulse, temperature, blood pressure, height, and weight; maintains accurate patient health histories
• Documents patient encounters in the electronic medical record (Cerner) in real time; provides visit summaries and ensures smooth patient checkout transitions
• Provides compassionate, patient-centered support to patients and families throughout the care process
• Assists providers with examinations and procedures in accordance with KANA policies and standing orders; explains procedures and aftercare instructions
• Performs clinical screening and diagnostic tests such as vision, audiometry, EKG, pulse oximetry, and peak flow measurements as directed
• Administers medications, vaccines, and treatments as directed; monitors patient response and reports concerns to providers
• Performs routine laboratory tests and follows clinical protocols for specimen handling and documentation
• Communicates normal lab and diagnostic results to patients and facilitates follow-up care
• Processes patient calls and portal communications, routes messages appropriately, and schedules appointments based on established protocols
• Follows up with patients and families who miss important appointments and helps address barriers to care
• Maintains clean, stocked, and safe exam rooms; disinfects surfaces and sterilizes equipment in accordance with infection control standards
• Monitors population health screenings and patient registries within the electronic health record system
• Assists with specialty clinics by preparing rooms and supporting visiting providers
• Ensures compliance with all healthcare regulations, including HIPAA, OSHA, AAAHC standards, and HRSA clinical measures
• Maintains accurate, timely documentation and adheres to all clinical policies and procedures

Qualifications

• High school diploma or equivalent required
• Ability to complete training and required clinical hours to obtain Certified Medical Assistant (CMA) certification within one year of employment
• Current CMA certification (preferred) or Certified Nursing Assistant (CNA) license
• Current Basic Life Support (BLS) and CPR certification required

KANA's work is guided by Courtesy, Caring, Respect, Sharing, and Pride. We seek team members who demonstrate these values in how they provide care, collaborate with colleagues, and support the community.

Located on beautiful Kodiak Island, this role offers the opportunity to build meaningful community connections while experiencing Alaska's unique coastal lifestyle, outdoor recreation, and close-knit community.