Customer Service Representative

Job Description

Job Description

Job description

We are looking for an energetic, professional and self-motivated candidate who is eager to learn. Great people skills. Comfortable dealing with clients over the phone and in person. Need a reliable individual to work with our company long term.

Duties:

Performs administrative and office support activities for multiple Outside Sales representatives. Duties include but are not limited to communicating with customers to process purchase orders. Promptly respond to daily customer inquiries, research, resolve and follow up on customer inquiries. Order processing/entry, price quotations. Support outside sales team with business development. Work with vendors and shipping department to fulfill customers requested lead time. Other duties may be assigned.

Requirements:

Minimum of one-year general office experience. Exceptional verbal communication and customer service skills. Must be familiar with word, excel, outlook and comfortable with basic math skills.

Must be detail oriented and enjoy multi-tasking, ability to adapt to various situations and work independently, quick learner and type at least 45 wpm. Strong, reliable and dependable work ethic.

Excellent problem solving skills and ability to think critically. The candidate must have excellent administrative, clerical, record-keeping and computing skills.

\nCompany Description

About Deterco, Inc. & Houston Precision, Inc.
Founded in 1983, Deterco, Inc. is a leading metrology industrial distribution company representing over 700 manufacturers of precision measuring and quality control products, including API gauges, thread gauges, and a full line of metrology instruments.
Our sister company, Houston Precision, Inc., established in 1993, provides calibration and repair services for the energy and industrial markets. Together, we offer a true one-stop solution for quality instruments, calibration, and repair.
For over 25 years, we have served customers across the Gulf Coast, Texas, Louisiana, Oklahoma, Arkansas, and Alabama, offering electronic, pressure, temperature, dimensional, torque, and CMM calibration services—both onsite and in our laboratory.

Company Description

About Deterco, Inc. & Houston Precision, Inc.\r\nFounded in 1983, Deterco, Inc. is a leading metrology industrial distribution company representing over 700 manufacturers of precision measuring and quality control products, including API gauges, thread gauges, and a full line of metrology instruments.\r\nOur sister company, Houston Precision, Inc., established in 1993, provides calibration and repair services for the energy and industrial markets. Together, we offer a true one-stop solution for quality instruments, calibration, and repair.\r\nFor over 25 years, we have served customers across the Gulf Coast, Texas, Louisiana, Oklahoma, Arkansas, and Alabama, offering electronic, pressure, temperature, dimensional, torque, and CMM calibration services—both onsite and in our laboratory.