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Insurance Coordinator (Hinesville GA)

MaKai Consulting, LLC

Ludowici, GA

Job Title: Insurance Coordinator
Location: Townsend Family Dental Center – Hinesville, GA
Job Type: Full-Time

About Us:
Townsend Family Dental Center is a well-established private dental practice committed to delivering high-quality, patient-centered care. Located in the heart of Hinesville, our team takes pride in creating a welcoming, professional environment where patients and staff alike feel respected and supported. We are seeking an experienced and detail-oriented Insurance Coordinator to join our growing team.

Position Overview:
The Insurance Coordinator is responsible for verifying patient insurance, processing and tracking claims, and communicating clearly with both patients and insurance providers. The ideal candidate is organized, proactive, and brings a strong understanding of dental insurance policies and billing procedures.

Key Responsibilities:

  • Verify dental insurance coverage and eligibility prior to appointments

  • Submit claims accurately and in a timely manner

  • Monitor outstanding claims and follow up on unpaid or denied claims

  • Interpret Explanation of Benefits (EOBs) and resolve discrepancies

  • Provide patients with clear estimates of insurance coverage and out-of-pocket costs

  • Coordinate with clinical and administrative staff to support treatment planning and scheduling

  • Maintain accurate records using Dentrix or similar dental software

Qualifications:

  • Minimum 1 year of experience in dental or medical insurance coordination

  • Proficient in PPO insurance plans, billing codes, and claim follow-up

  • Familiarity with Dentrix or other dental software strongly preferred

  • Strong communication and interpersonal skills

  • High attention to detail and excellent organizational habits

  • High school diploma or equivalent required; additional dental or billing certification a plus

Work Schedule:

  • Monday through Thursday: 7:30 AM – 4:00 PM

  • Friday: 7:30 AM – 12:00 PM

Compensation and Benefits:

  • Competitive pay based on experience

  • Paid holidays and time off

  • Supportive team environment

  • Opportunities for professional development

How

Apply
Vacancy posted 17 hours ago
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