Data Science Manager - GTM Sales
black.ai
Job Description Join the team redefining how the world experiences design. Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations. You have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals. What you’d be doing in this role As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve. We're looking for a data science leader who is energised by GTM problems and motivated to make Sales and CS smarter through data. You'll be at your best if you've spent time in or close to a B2B SaaS sales motion, can speak fluently about pipeline, ARR, NDR, and forecasting, and have led or coached small teams through ambiguity. The role asks you to balance strategic with hands‑on. One day you're shaping the analytical narrative for an executive review, the next you're sitting next to a coachee debugging a Snowflake query at the end of the day. You'll need to be a confident communicator who can win the trust of senior commercial leaders and an empathetic coach who brings out the best in the people around you. At the moment, this role is focused on: You’ll coach four data scientists who own the analytical backbone of Canva's B2B Sales and Customer Success teams. Everything from pipeline generation to expansion and churn risk modeling sits in your team's portfolio. You’ll set the team's priorities and roadmap in close partnership with Sales, CS, Marketing, and RevOps leaders. You'll balance the urgent against the important and push back when the team is being pulled in too many directions. You’ll lead the analytical roadmap for our biggest GTM bets. Pipe gen and full‑funnel reporting. Opportunity and account health scoring. Sales forecasting. And the build‑out of a product‑led sales motion that turns self‑serve adoption into enterprise revenue. You’ll raise the bar on craft, helping your team move beyond ad‑hoc analysis into productionised models, semantic layers, and durable data products that the business reaches for again and again. You’ll champion the team's use of AI to scale impact, both automating action on the signals we already collect (think churn risk alerts, deal hygiene nudges, expansion plays) and standing up self‑serve analytics surfaces so commercial leaders can get the answers they need without going through a data scientist for every question. You’ll represent the team's work to senior stakeholders, including QBRs and forecast reviews, translating complex analyses into the punchy, decision‑ready narratives that leaders need. You’ll grow each of your coachees through actionable feedback, stretch opportunities, and a clear point of view on where their craft is heading next. You're probably a match if You bring multiple years of data science or analytics experience in a B2B SaaS, growth, or GTM context, and experience in coaching or formally leading others. You have a strong technical foundation across SQL (Snowflake or equivalent), data modeling (dbt or equivalent), and a modern BI tool (Mode, Looker, or similar) — and you're comfortable diving in alongside your team when it matters. You have a track record of shipping data products that materially shifted how a Sales or CS organisation operated — account or opportunity scoring, forecasting models, pipeline analytics, or health scoring are all good examples. You communicate complex analytical concepts with clarity, translating them into business decisions for senior commercial leaders. You're genuinely curious about how AI is reshaping data and analytics work, from agentic workflows that take action on signals to natural‑language interfaces that put answers in stakeholders' hands directly. You have a genuine coaching mindset and a real interest in growing data scientists — you understand that the people side of this role is just as important as the analytical work. About the team The Sales & Success Data team sits at the heart of how Canva grows, retains, and expands our sales‑led business. We turn data into the system of record that GTM leaders lean on for forecasting, pipe gen, account health, and the everyday decisions that shape Canva's enterprise future. We work side by side with Sales, Customer Success, Marketing, and GTM Ops to instrument the funnel, design the metrics that matter, and enable AI‑driven automation and self‑service. Our work powers both the conversations leaders have and the workflows reps run every single day. We're hiring a Manager, Data Science to lead and coach a team of four exceptional data scientists embedded across our pre‑sales and post‑sales motions. As Canva's B2B business has matured, the questions our partners are asking have grown sharper and more complex. Which deals are real, which accounts are at risk, where should we put the next dollar of capacity, and how do we turn millions of self‑serve users into the next wave of enterprise revenue. How we answer those questions is changing fast too. AI is becoming a core lever for the team, both automating action on signals across the funnel and opening up self‑serve analytics so commercial leaders can get answers without queuing for a query. Your team holds the answers. You'll be the coach who helps them choose the right problems, sequence the right work, and keep the bar high on both craft and impact. You'll partner closely with Sales leadership, CS leadership, Marketing Data, and the broader Data org to set strategy and shape the roadmap. What's in it for you? Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work. Here's a taste of what's on offer: Equity packages - we want our success to be yours too Health benefits plans to support you and your wellbeing 401(k) retirement plan with company contribution Inclusive parental leave policy that supports all parents & carers An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally We make hiring decisions based on your experience, skills, merit and business needs, in compliance with applicable local laws. #J-18808-Ljbffr black.ai
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