Remote Contact Center Forecasting & Scheduling Lead
TechOp Solutions International
New York, NY
- Remote job
TechOp Solutions International, Inc. is seeking a full-time Remote Call Center Manager to lead workforce planning and scheduling for a high-volume remote call center. This role involves ensuring optimal staffing resources align with operational demands while producing and analyzing performance metrics. The ideal candidate will have a Bachelors degree, at least five years of experience in contact center operations, and mastery of workforce management software and Microsoft Excel. #J-18808-Ljbffr TechOp Solutions International
Vacancy posted 2 days ago
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