Leasing Agent

Leasing Agent

Leasing AgentPaths is a full-scale, vertically integrated affordable housing developer, builder, and operator. Since 2004, the Paths team has created and preserved high-quality affordable housing across the U.S. that enhances communities and helps residents build better lives. With over 16,000 units across 13 states under management and more than 600 employees, Paths manages a suite of capabilities spanning the entire property life-cycle, including: development, construction, property management, maintenance, and security.

Summary/Objective

The Leasing Agent's primary duties are to secure lease agreements from all qualified persons and properly market a 649-unit affordable housing community to achieve leasing and occupancy goals. The Leasing Agent is also very service-oriented and strives to make prospects and current residents feel welcome and comfortable in the community.

Essential Function/Responsibilities

• Leasing
  • Greets prospective residents, completes guest card information, establishes program eligibility, determines needs and preferences, conducts tours of the community and specific apartments while communicating features and benefits and secures applications from qualified persons
  • Maintains a professional and friendly atmosphere in the leasing office and other areas where prospects and residents meet
  • Prepares and qualifies applications for approval based on property's rental criteria and program requirements
  • Meets individual and/or property monthly leasing goals
  • Performs final move-in inspections with Maintenance Director prior to lease signing to ensure apartment readiness
  • Performs move-in inspections with new residents
  • Assist with special projects and reporting as needed
• Administrative
  • Notifies prospective residents of application results
  • Establishes move-in date and time for approved applications
  • Completes all lease paperwork including related addenda and accepts rents and deposits
  • Organizes and files appropriate reports, leases, and paperwork
  • Prepares and completes move-in files
  • Answers incoming phone calls and handles each call accordingly
  • Completes annual recertifications with all HPD PBV residents (200 in total)
  • Conducts all business in accordance with company policies and procedures, Fair Housing laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to Affordable housing

Requirements

Minimum of 1-2 years' experience in the field of leasing, including experience with affordable housing programs (Rent Stabilized, Low Income Housing Tax Credit, Project Based Section 8)Minimum 1-2 years experience in marketingBilingual proficiency in Arabic, Somali, or Italian is preferred to support effective communication with residents and enhance customer service.Proficiency with MS office suite - Outlook, Word, and ExcelYardi software knowledge a mustStrong organizational, verbal, and written communication skills necessaryMust be able to work both independently and in a group settingMust be able to multi-task and thrive in a fast-paced, constantly changing environmentConducts all business in accordance with company policies and procedures, Fair Housing laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to Affordable Housing

Benefits

Medical Insurance: 100% of medical benefits paid for employees onlyVoluntary dental and vision plan optionsBonus Eligible401(K) available plus company matchPaid Time Off12 Paid Company HolidaysCommuter BenefitsVoluntary short-term disability, long-term disability, life insurance, dependent coverageVoluntary accident insurance, critical Illness insurance, and hospital indemnity InsuranceEmployee Referral ProgramEmployee Assistance Program (EAP)