Development Manager

Job Description

The Deployment Manager is a critical customer touchpoint, managing many customer-facing activities and ensuring the highest standards of customer satisfaction and efficiency. In this role, you will help set up the first JLG Autonomous Solutions deployment center and develop the blueprints for how we onboard new customers. Over the course of the contract, you will help stand up our initial deployment processes and lay the groundwork for additional centers as the product line grows and expands, continuously improving and incorporating learnings along the way.

You will be responsible for coordinating the preparation and shipment of customer equipment for initial deployments and any equipment replacements. In

addition, you will be responsible for managing the fleet of equipment, including repair activities and keeping the ERP system up to date. You will work closely with the engineering, operations, sales, and build teams to ensure that customer needs are met. This role will require traveling to deployment centers and/or customer sites up to 25% of the time.

Key Responsibilities:

Coordinate machine deployments from manufacturing through customer delivery

Manage shipping, freight, inventory, and warehouse logistics

Develop and improve deployment processes and tracking systems

Support operational integration with Oshkosh/JLG systems and reporting requirements

Coordinate training schedules and customer onboarding activities

Track and resolve field issues, equipment replacements, and repairs

Manage timelines, customer communications, and deployment readiness activities

Support future deployment expansion efforts, including additional facilities

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Must Have Requirements:

Bachelor's Degree in a related field and 8 or more years of relevant experience in manufacturing, logistics, customer service, or construction; or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role.

Ability to travel up to 25% of time

Availability for the full 12-month contract term