Action Request Specialist - Level 2

What You Will Be Doing The DSA LogIT PSP Action Request (AR) Specialist provides technical support and end‑to‑end management of Action Requests within the LogIT Product Support Platform (PSP). Working closely with engineering, quality, program offices, and other stakeholder groups, the specialist ensures that ARs are triaged, investigated, resolved, and documented promptly and accurately while adhering to quality, security, and compliance standards. What’s In It For You From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security. Basic Qualifications Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related technical field (or equivalent work experience). Strong analytical and troubleshooting abilities across software and/or hardware domains. Previous experience with information technology (IT) system/software development, troubleshooting, analysis, reporting, and/or data collection. Prior customer support experience (i.e., help desk support, customer‑facing roles, trouble‑shooting with clients in virtual environment, etc.). Desired Skills Prior IT system testing, development or customer support/sustainment. Experience with SQL, JIRA, ServiceFlo. Familiarity with PowerShell, Batch, Java. Previous experience with Military customers. Prior F‑35 ALIS development, testing, sustainment or user/administrator experience. Demonstrated problem‑solving skills. Security Clearance This position requires a government security clearance; you must be a US Citizen for consideration. Clearance Level: Secret. Work Logistics Ability to Work Remotely: Part‑time Remote Telework—The employee selected for this position will work part of their work schedule remotely and part at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from a standard 40 hours over a five‑day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 4x10 hour day, 3 days off per week. Equal Opportunity Employment Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. #J-18808-Ljbffr Lockheed Martin