Business Analyst

Overview

To be considered, the applicant must have demonstrated experience with the U.S. Customs and Border Protection (CBP) in their resume AND must hold a current and favorably adjudicated CBP suitability background investigation.

Bowhead seeks a Business Analyst who will be a part of a dynamic, energetic, and mission-oriented team providing Technical Integration Management Support (TIMS) to the U.S. Customs and Border Protection (CBP) Passenger Systems Program Directorate (PSPD). This role is designated as Key Personnel and serves as the primary focal point for all communications between CBP and the Contractor. This position operates during core business hours of 8:00 AM – 4:00 PM, Monday through Friday, primarily onsite in Ashburn, VA (with telework available at the discretion of the Government).

To be successful, the Business Analyst must be highly organized and capable of bridging the gap between executive leadership, technical subject matter experts, and external stakeholders. This work includes acting as the central hub for audit coordination, managing high-visibility data calls, driving interagency agreements to closure, and providing data-driven analytical support to improve system performance.

Responsibilities

The Business Analyst will interact directly with PSPD executives and project management, OIT, DHS, external agencies, and auditors (such as GAO and OIG). Collaboration with various analytical and infrastructure support personnel is key to success. Consequently, this role requires excellent customer service, meticulous tracking abilities, outstanding verbal and written communication skills, and the ability to provide the following services:

• Serve as the central point for audit coordination, receiving, tracking, and distributing data requests while ensuring auditors have access to appropriate SMEs.

• Conduct semi-annual and project audits, document issues and corrective actions, and manage audit reports to closure.

• Receive, track, and distribute high-visibility data calls to PSPD SMEs to support executive management with information for DHS/CBP reviews.

• Schedule, coordinate, and participate in meetings and conference calls related to executive reviews, data calls, and process improvement boards.

• Coordinate, track, and manage Memorandums of Agreement (MOA), Memorandums of Understanding (MOU), and Interagency Security Agreements (ISA) through the DHS and OIT review panels to final approval.

• Track requests for data approval and policies from external agencies through to full closure.

• Provide analytical support by using in-house monitoring applications to analyze production data and produce reports identifying system performance improvements.

• Provide data-driven recommendations to PSPD to alleviate conditions impacting application performance.

• Other duties as assigned.

Qualifications

• Bachelor of Science degree in Information Systems, Engineering, Computer Science, or Business or a similar field,

• At least 5-8 years of experience as a Business Analyst, specifically in IT operations, audit coordination, or compliance tracking.

• Proven experience managing complex, high-visibility data calls and coordinating responses across multiple technical teams.

• Experience tracking and facilitating formal documentation approvals (such as MOAs, MOUs, or SLAs) across different agencies or corporate departments.

• Strong analytical skills with the ability to interpret system performance data and produce actionable reports.

• Outstanding communications skills---both written and oral---with the ability to engage confidently with executive leadership and external auditors.

• Ability to work in a collaborative environment as well as meticulously manage and track individual tasks.

• Experience working within US Government IT environments specifically supporting DHS or CBP directorates

• Familiarity with federal audit processes (GAO, OIG) and interagency data sharing agreements is preferred.

• Ability to understand, speak, read, and write the English language.

SECURITY CLEARANCE REQUIREMENTS: Candidates must hold a current and favorably adjudicated CBP suitability background investigation.

Physical Demands:

• Must be able to lift up to 25 pounds

• Must be able to stand and walk for prolonged amounts of time

• Must be able to twist, bend and squat periodically

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Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC’s Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant’s resume/application may be subject to verification.

Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.

UIC is an equal opportunity employer. Ukpeaġvik Iñupiat Corporation (UIC) considers all applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender or gender identity, pregnancy, national origin, age, disability, military/veteran status, marital status, genetic information, or any other legally protected status EOE/D/V. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and subject to other state and federal requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants. Please view Equal Employment Opportunity posters here .

All candidates must apply online at , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance .

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.

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ID 2026-25908

Category Information Technology

Location : Location US-VA-Ashburn

Min USD $110,000.00/Yr.

Max USD $130,000.00/Yr.

Minimum Clearance Required Public Trust (NAC)

Travel Requirement Less than 10%