Mortgage Production Manager
Hancock Whitney
Mortgage Division ManagerThis position is primarily responsible for managing a group of mortgage originators within a region; establishes and monitors production goals; coaches and motivates the origination staff; manages the Mortgage Division's relationships with the other lines of business within the region.Essential duties and responsibilities include managing and/or supervising a group of originators and assisting in the recruiting and development of the originators within the region; establishing and monitoring production goals; coaching and motivating the origination staff to achieve set production goals through weekly, monthly, and quarterly sales production meetings; assisting in organizing and supervising the local marketing efforts; managing the Mortgage Division's relationships with the other lines of business within the region; functioning as the primary contact for external organizations such as the local Board of Realtors, the local Builders Association, and the local Mortgage Bankers Association; being responsible for the origination staff within the region achieving their production goals; assisting the origination staff with improving industry, product knowledge, and sales ability; proactively developing and maintaining a good relationship with other lines of business within the bank and with external referral sources such as Realtors and Builders; working with the Mortgage Operations Team to ensure service level times are met on origination, processing, and closing; and keeping current on all developments, applicable laws, and regulations within the mortgage field.Supervisory responsibilities include directly supervising 10 to 15 mortgage originators within the region; carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Minimum required education, experience, and knowledge include a bachelor's degree in business or marketing; 5+ years of experience in mortgage origination; advanced knowledge of trust administration and operations; thorough understanding of the banking industry and operations; advanced knowledge of regulations applicable to the trust industry; handling complex assignments and projects; being detail-oriented with strong analytical skills; having strong oral and written communication skills; and being able to work with minimum supervision.Essential mental and physical requirements include the ability to work under stress and meet deadlines; the ability to operate a keyboard if required to perform the essential job functions; the ability to read and interpret a document if required to perform the essential job functions; the ability to travel if required to perform the essential job functions; and the ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an undue hardship, then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.Equal opportunity/affirmative action employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state, and local laws.
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