Craftsman

185 W 15th St, EDMOND, Oklahoma, 73013, US On Time-Done Right! Are you ready to join a team that answers all customer calls for you, fills your schedule, and provides you with your own van? At Mr. Handyman we’re growing our team of handyman professionals so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for highly-skilled craftsmen who can “do it all” while taking excellent care of our customers. Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members. When you join the Mr. Handyman team, you get so much more than a job… you get a career you can be proud of, and the support of industry-leading software and business systems. Why You'll Want to Join Our Team Company-supplied van with gas card A back office that takes care of filling your schedule, so you don’t have to An office team that answers all calls and helps you take care of the customers Flexibility with hours so you can take care of life’s important events Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan And so much more… Your Responsibilities As a Handyman Professional Completing Maintenance & Repairs – You’ll be completing small to medium maintenance and repairs for home and commercial projects. The project length can range from two hours to two days. Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs. Create Life-Long Customers – Deliver a great experience that wows life‑long repeat customers. You will follow the Mr. Handyman Way – a repeatable process that makes it easy to wow the customer every time. How We’ll Measure Performance Customer Satisfaction (NPS) – Encourage customers to complete a survey rating their satisfaction. A high response rate and high satisfaction rate are required. Revenue Target – Find additional ways to serve the customer beyond the initial assignment. Effective Billing Rate – Invoice appropriately, source necessary materials, and collect payment from the customer. Recall Percentage – Guarantee all work for one year. Work must be done correctly, the first time. To Succeed in this Role Self‑manage while working independently. Speak with customers and provide excellent customer service while asking for reviews and collecting payments. Possess necessary tools and ability to use technology. Document jobs following our process, the Mr. Handyman Way. Wear proper PPE, including booties, to protect customers’ homes. Job Requirements Live within the service area. Have 10+ years’ experience as a paid handyman. Own your own tools. Be insurable for driving our vehicle. Complete a background and driving record check. Able to lift 50 pounds independently. Able to safely work at heights and work overhead for extended periods of time. Professional appearance and maintenance of company‑provided vehicle. Required Skills (Proficiency) Carpentry work Bathroom improvements Kitchen improvements Painting, both inside and out Drywall work, minor and major repairs General plumbing and electrical, where allowed by law Floor installation and refurbishing Familiar with building codes Benefits & Pay The pay range for this position is dependent on your experience as a professional handyman as well as your experience with other home repair and maintenance projects such as carpentry, electrical, plumbing, and drywall. Competitive Pay Bonus opportunities Paid holidays Vacation Health insurance options Company Van Uniforms Company Charge Cards (Including Gasoline) #J-18808-Ljbffr