Remote Head of Customer Operations & Experience
Openkrill
Happy Money is seeking a Head of Customer Operations to lead Loan Fulfillment, Customer Experience, and Collections. You will own the operations function, drive efficiency, optimize the applicant experience, and manage third-party vendors.
This role emphasizes collections effectiveness, verification efficiency, and risk controls across the lending lifecycle. Reporting to the COO, you will shape operational strategy, collaborate cross-functionally, and scale processes for growth while balancing
#J-18808-LjbffrVacancy posted 2 days ago
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