Program Coordinator

Program CoordinatorLocation: Indianapolis, IN 46204On-site/Remote/Hybrid: OnsiteDuration: 3+ MonthsInterview Process: Phone & In-PersonJob Description: Contractor will work directly with the staff and contractors of the licensing and environmental management team to ensure that the homes of children affected by lead exposure are being inspected and fixed in a safe and durable manner.Daily Duties / Responsibilities:Review and process applications for radon and lead licenses. This will include coordinating directly with applicants to ensure all required documentation and payment are received. Will also include working with IDOH finance team to track payment processing.Monitor supply availability for field staff and coordinate new and refill supply ordersMonitor equipment inventory and upgrade needs, working with vendors to refurbish or replace equipment as needed.Meet regularly with program field-staff to assess record keeping support needs and support in scanning/shredding any HIPAA-protected confidential records.Support Program Manager in onboarding new IDOH employees and contractorsOversee the receipt, retention, and electronic filing of all records submitted to the Division via fax or mail.Research problems and inquiries from other departments and/or the public by referencing the appropriate files, emails, documents, etc.Maintain a general working knowledge of the hazards of lead, radon, and other healthy homes issuesProvide staff support at outreach eventsJob Requirements:Willing to learn moderately complex state rules used in tracking/entering a variety of program informationStrong organizational skills and ability to balance multiple projects and deliverables at one timeAble to read typed or hand-written source documentsAble to comprehend, develop, and document procedures involved in the workAble to make decisions regarding data entry information within specific program area of workAble to exercise good judgement related to sensitive information and ensure HIPAA confidentialityAble to maintain standard production and standard accuracy rate on assigned tasksAble to deal tactfully with a variety of individuals including colleagues, community leaders, government officials and representatives of environmental consulting firmsProficiency in Microsoft Office, Adobe, webinar/conference call technologyAble to communicate verbally and in writing effectively with groups and individualsAble to effectively communicate both verbally and in writing to professionals and non-professionals;Able to use the Internet and traditional research sources effectivelyInterest in how lead and radon exposure affect the health of families and the strategies employed to protect themWork involves performing a variety of moderately complex, standardized tasks requiring application of established procedures and guidelines.Difficulty of Work: Contractor will need to be able to track and engage in multiple projects each week. The ideal candidate for this job has excellent self-organization skills and is able to work with staff to ensure projects move ahead each week. Knowing how and when to escalate issues will be critical as follow-up or movement may take several attempts with peers, families, and contractors.Responsibility: Contractor will be trained on Indiana's I-LEAD record keeping system, IPLA & MOL license tracking system, and will work closely with field assessors and compliance specialists to ensure risk assessments, audits, licensee documents, and inspections are appropriately documented in those systems. This position will also be responsible for working with field staff to identify and address urgent and upcoming supply and equipment needs. Failing to adequately document work performed and delays due to supply/equipment shortages may result in EPA funding issues or delays in addressing lead hazards in a child's home.Personal Work Relationships: Contractor interacts with supervisor, agency personnel and the public to furnish and receive information and ensure information is recorded appropriately in respective databases. This individual is expected to participate in Divisional and Program staff meetings providing feedback on processes and areas for improvement.Physical Effort: The work is performed in a standard office environment, typically in a seated position. Work will involve extensive use of hands, fingers and eyes and may include limited filing. This position will work closely with field staff and will be encouraged to meet remote staff periodically and see work being done in-homes.Skills: Strong organizational skills and ability to balance multiple projects and deliverables at one time. Required 2 Years Experience and proficiency with Microsoft Office Suite (Teams, Excel, Word, Outlook) and Adobe Acrobat. Required 2 Years Prior experience editing PDFs in Adobe Acrobat. Required 2 Years Familiarity with lead and radon-related health and environmental regulations. Required 2 Years Strong organizational and multitasking abilities. Required Detail-oriented approach to ensure accuracy and confidentiality. Required Familiarity with PeopleSoft Financials Highly desiredAbout Us: InterSources IncInterSources Inc, is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.