Sr. Account Manager

Job Description

Job Description

Senior Account Manager

Location - Remote

Factory 360 is seeking a Senior Account Manager to join our growing team.

This is an opportunity for an agency-trained client services professional who thrives in a fast-paced environment, enjoys building strong client relationships, and knows how to keep multiple projects moving simultaneously.

We are not looking for a pure event producer. We are looking for someone who understands how to manage client relationships, lead programs from concept through execution, collaborate across internal teams, and become a trusted partner to both clients and colleagues.

• Serve as a primary point of contact for clients and build long-term relationships

• Manage multiple experiential marketing programs simultaneously

• Lead status calls, project timelines, deliverables, and client communications

• Partner with internal creative, production, strategy, and operations teams

• Identify opportunities to expand client relationships and add value

• Ensure programs are delivered on time, on budget, and at a high standard

• Support new business efforts, presentations, and strategic planning initiatives

• 4+ years of agency account management experience

• Experiential, promotional, shopper, integrated marketing, or event marketing agency experience preferred

• Proven ability to manage multiple clients, projects, and deadlines simultaneously

• Strong client-facing communication and presentation skills

• Experience leading cross-functional teams and coordinating complex deliverables

• Highly organized with strong attention to detail

• Resourceful, proactive, and comfortable working with autonomy

The people who excel at Factory 360 are relationship builders, problem solvers, and self-starters. They are comfortable wearing multiple hats, navigating ambiguity, and taking ownership without needing constant direction.

If you've built your career in an agency environment and enjoy balancing client service, strategy, project management, and execution, we'd love to hear from you.

Compensation: $90,000 - $100,000 Base Salary